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December 2023 by Courtney Schaeg
Carpet One was amazing!! Super helpful on finding floor for our basement and so fast on getting our product here in such a short time!!!!! Amazing!
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December 2023 by Ashwin Modayil
Great people. Great follow through. Fair prices. Rhonda, Garner and Kevin were a pleasure to work with.
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December 2023 by Sharon Stalker
The Springfield, MO store sold my mother carpet and vinyl planks for 3 rooms. The salesman said they had a contractor who would install. They made all arrangements. When there was a problem with the plank installation, Rhonda at Carpet One said they weren't contracted with the installer. They just make referrals to contractors. Essentially, not their problem. The plank floor was covered with tacky blue glue and glitter. The contractor had agreed to come back and use adhesive remover but no-showed/ no call. We spent hours cleaning the glue off of the planks. Not a store I would recommend.In response to the reply from Carpet One, the installer offered to come out 2 days after his no show. By which time, we had already spent 3 1/2 hours scrubbing and cleaning the floor. He spoke with the store manager when she called him with my complaint, but he never reached out to the customer to offer any refund or apology. We were not given his information at the time the salesperson scheduled the installation. We had to call multiple times in order to receive that info. I still would not recommend this store.
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November 2023 by Carolyn Owen
Rhonda was so very helpful and knowledgeable. Very friendly. Got carpet order quickly.
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November 2023 by Jonas Dodson
Very pleased thank you Carpet One?
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October 2023 by Cornelison Home
Garner and Rhonda were fantastic. Garner helped me find exactly what I was looking for in my price range.
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October 2023 by Donna Russell
We recently purchased carpet from Carpet One. We had the pleasure of working with Garner. He was knowledgeable and service oriented. We would recommend Garner and Carpet One for your carpet needs.
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October 2023 by J. Bradley
Rhonda was the best, she came out to my home with samples to match colors and we found the perfect style that would fit. She found the flooring on sale and saved me a lot of money!
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August 2023 by Lisa Clark
Throughout our project Rhonda was attentive to our needs and answered our questions promptly and stayed in touch until our carpet was completed.
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August 2023 by Blake Davis
Rhonda was great to work with helped us through the whole process and checked in to make sure we were taken care of. Thanks Rhonda!
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August 2023 by Beverly Rowe
Very professional and knowledgeable from start to completion. The carpet was received a few days earlier than expected and the installation was scheduled and completed flawlessly. We ABSOLUTELY LOVE our new carpet. We FINALLY have the look we have dreamed about since we bought the house a year ago! Thank you Rhonda!
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July 2023 by Lori
Rhonda was very helpful selecting the carpet needed to match my old carpet that no longer makes the color. She gave us a good price on it and was very pleasant to work with.
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June 2023 by Juan Siordia
Have the pleasure to deal with miss rhonda main manager of the store she was super profesional very carrying and great human resource make everything very easy took care of business any problems we had she too care of it right away I will recommend this Bussines who cares for he’s customer 100% very satisfied with Omer and management
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June 2023 by Robert Rootz
We love the carpet . Rhonda was very helpful and helped us find carpet we liked. She showed us several styles and price ranges before we made our selection. The installers Colton and Becca Culver did a good job on the installation.Robert and Deborah Rootz
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January 2022 by Pat Clarke
Julie was so wonderful! We stopped in to see her and told her what we wanted then we had to go back to Florida to sell our house. We texted and talked on the phone for weeks. She ordered and arranged for the new carpet to be installed in our house before we got back to Springfield. When we got to our new home I could not believe what a great job they did! My master bedroom carpet is perfect. Thank you Julie for being so good at your job.
