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November 2023 by I am Bread
Old guy who acted like he owned the place was incredibly rude and mocking about me wearing mask. Even though I was only wearing it cause I still had a bad cough and didn't want to spread it.Response to owner: I'm sure that's what they told you, and the younger guy who rang me up was nice and helpful but thanks to the other guy who is rude every time I need something from your store. I'll be begrudgingly shopping online unfortunately.
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October 2023 by ayron stout
Owner is rude, if you have tattoos he will assume your a thiefand you don't actualy work for said compantcompany, even though you have an account still felt the need to call my employer to verify even though i had been in multiple other times had no issues, also field testing a thermostat with a lighter is silly, I understand it works but we're not cave men, and good luch buying any form of board from these people, most of there items are junk and 50% of the time need to be returned,be professional don't judge customers and be rude, oh and the overpriced restock fees are rediculous
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August 2023 by Bill Viles
I received a phone call from the owner recently and he went out of his way to accommodate my special request! He’s a nice guy and good business man!
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July 2023 by Ben Calbert
Fantastic very friendly and knowledgeable.
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May 2023 by Laura Riddell
We had an obsolete dishwasher water supply valve. They had a similar valve and advice to install. Works great! Thank you so much!Not the first time they have saved us. They had the heating element for our oven just before the family visited for thanksgiving.
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January 2023 by Ronnie Martin
Love this place, feels good going somewhere where they know there product & go the extra mile to help! ?
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January 2023 by waveofmist
Best parts supplier in SW MO by a long shot
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November 2022 by Jr R
They're friendly and eager to help.They have consistently assisted me in solving my problems. I believe it to be rare to find a business of this quality.
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September 2022 by Therrin Dickinson
I just want to give these guys a shout out. As a woman walking into an appliance repair store, I was never looked down on (even though I had no clue what I needed). These guys treated me with the utmost respect and even told me if I had more questions when I got home to give them a call and they would help me.They are very knowledgeable and friendly. The first time I had to go in for a part I had it in my hand and they saw it and knew exactly what it was before I even made it all the way in the door. The second time I called ahead (I have to drive quite a distance to get there), not only did they have the exact part I needed, but they also held it for me until I could make it into the store to pick it up.I highly recommend them ?
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September 2022 by James Lawrence
They had the part I needed and the staff was very friendly. Great place to shop. Will continue to use them.
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August 2022 by Jim G.
very nice supply house, would recommend
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July 2022 by Michelle S.
HORRIBLE Customer Service. Called to ask about a part for my dryer. Was hung up on multiple times. Shortest hold time before hang up was 8 minutes.
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July 2022 by Joel Belden
Grèat parts house. The best service in the area. I have used them for 25 years now. Good job Jim Grey.
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July 2022 by Jason Nichols
Twice now they have had parts in stock for repairs I've needed AND had good pricing as well. While I hope I don't need them for a while since it means I'm needing to fix something, I do recommend them if you are fixing something and need some parts or advice.
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June 2022 by Matthew Russell
They helped a good friend out of mine and deserved a good review for the way they respected her and helped her. Highly recommended. Class acts.
