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November 2023 by Michael Rodhouse
I have personally had several transactions with this company and have found it well-run, secure, clean and professional. You can’t beat the convenient location for your storage needs. Oh- and their staff is very friendly, too!
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November 2023 by dustin lawrence
Kelly is the best manager that this location has had. She's very nice, super easy to work with!!
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November 2023 by harold240sx
I had to take everything out of my commercial truck so it could be repaired. I was able to talk to a representative and arrange everything without having to be there in person.When I was finished, I spoke with Kelley over the phone to cancel the unit. She was very friendly and made it a very pleasant and simple process.If I need a storage unit in the future this will definitely be the location I choose.
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October 2023 by Isaac Chase
Had the best experience with StorageMart. They were so easy to work with moving in and and out of the unit. Simple & easy to navigate throughout the property. Kelly & the staff are so understanding and kind. Will definitely be using StorageMart from now on.
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September 2023 by Donna Canzoneri
Storage mart went above and beyond to help us get into the unit we needed at the last minute. We drove 10 hours from Wisconsin only to find out KO sold us a unit that was not climate controlled so we cancelled with them and frantically called all over to find what we needed. We were referred by another storage place that StorageMart had availability so we called Storage mart and talked to Cecil who was wonderful and took care of what we need at the very last minute on a holiday weekend ( Labor Day). When we got to the StorageMart Kelly & Cheryl were a Godsend and so accommodating. If we could give them 10 stars we would! Thank you Kelly for saving the day for us !
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September 2023 by Lori Smith
Kelley was absolutely amazing and comforting. Very friendly and top notch! I recommend this amazing clean facility to everyone. Nice and cool and you leave with peace knowing it’s safe! Thank you for instant access!
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August 2023 by Marci Fox
My experience so far, has been great. Kelly, one of the Ladies in the office, is an absolute joy to work with. The Complex is well laid out, kept clean, provides carts to help move your items from the car to your unit, well lit at night, security cameras in use, different sized units, access to an elevator for bottom units and is secure . . . all while keeping your items in a climate controlled environment. I have been very pleased.
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August 2023 by Katelyn McGuire
Ernie was the best person I have talked to regarding storage in the Springfield area! Not only was he so nice and polite to talk to, but he also made sure to explain everything throughly and walk me through the process seamlessly! I feel very satisfied and comforted knowing my things will be stored at storage mart. Thank you so much Ernie!!!
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August 2023 by Brandon Yinquez (Nacho)
I am very satisfied with Storage Mart. They made sure to give me no way to say no or even look at any other companies. I turned down the initial pitch to rent a unit but as soon as I declined I was given a free month and paid hardly anything to get started. They provide carts on wheels to load and unload with an elevator and cold air. If you're in the market look this place up
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July 2023 by C. L.
Kelley and Cheryl turned my rough day into a delightful one they are great ambassadors for storage mart. The staff is knowledgeable and friendly & the facility is clean.I tried using the online website and it resulted in 2 canceled orders, speaking with Kelley she made the reservation seamless and I was 100% more confortable with than when I started.
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July 2023 by Chris Kortjohn
This place is a scam. They'll let you in and give you a prorated discount and everything but they'll double your rates and you'll be paying that same amount in fees unless you're really really careful about paying them exactly on time. They only care about your money
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July 2023 by Richard Fuerstenau
Linett is the very helpful and knowledgeable, courteous woman that helped me thru the process of getting into the Storage Mart location in Springfield, Mo. Because this location 1905 N. Glenstone Ave is closed on Wednesday. Also can you please send this location an email regarding what days they are closed, that would be very helpful. Also have them re paint the space #’s on the ground, you can’t recognize them being faded. Thank you Linett for all your help that was huge in helping me.?
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July 2023 by Hannah Sorenson
So far so good! All the employees were super nice. Cant wait move in! :)*** Editing my review because we’re now moving out. I don’t recommend this location to anyone. They just care about your money and it’s clear now they just cared about getting us to move in so they could have extra money and a unit rented. 0/10. The customer service has been horrible since mentioning the move out and they aren’t helpful at all.
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June 2023 by Rebecca Meyers
Scott was wonderful in helping me get set up to rent with storage mart! He went above and beyond to give me an everything I needed and answered all my questions well!
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June 2023 by Matthew Shaffer
Absolutely wonderful communication and even got me a unit that was more convenient than the one that I had picked online. Looking forward to using them for my storage needs