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November 2023 by Maddie Sherman
My experience could not have been any better. Everyone here was so nice and really made the repair experience amazing for me. I got rear ended and from the minute I called, everyone was so nice and I got met with great customer service. I had never been in an accident before and Dustin walked me through everything and answered all of my questions. They were very understanding about everything and helped me with the rental car process as well. They got my car done even sooner than they had expected and it looks as good as new. Their shop dog Gracie also makes such a good greeter for customers coming in :)
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November 2023 by Diana Stibak
I have never been in an accident before like this. CarStar made sure that this was the easiest process possible. The entire right side of car ended up damaged including the head light. They ensured I understood everything that needed to happen and made sure to keep me in the loop the entire time. They provided me transportation to and from my rental pick up/drop off, even offered to pick me up at work and drop it back off after estimate. Their pricing aligned with any other body shop. But the customer service and attention to detail is what took it to the next level for me. I got back what looks like a brand new vehicle in a very quick time frame, what I thought would take 2-4 weeks only took a week! And side perk from the Springfield location was their pup waiting for belly rubs, sweetest lil baby dog! Needless to say, overall was very happy with my experience and would recommend this location to anyone that needs body work ?
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September 2023 by Aleecia Watson
This is the second time I’ve had to have repairs done with my car and I’ve chosen Tanners. Love love love every aspect. Friendly customer service and excellent work. Highly recommend. Lupita is amazing and stayed in contact me with at all times.
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September 2023 by Jennifer Gerster
Best customer service hands down! Dustin was amazing and kept me updated and took time to explain everything! The completed work that was done was perfect! My car was ready for pick up before expected time. I highly recommend Tanners CARSTAR in Springfield MO, can’t say enough about my experience, 10/10!!!Jennifer Gerster
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September 2023 by dusty weathereal
My insurance was in contract with them, they had my claim and estimate done quickly. They had my car looking awesome. Great service, great people, and great business.
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August 2023 by R Nall
Phenomenal service and work! I've, unfortunately, needed repairs more than once. Tanner's did a fantastic job each time. The entire team is incredibly helpful and goes the extra mile to make the process as easy as possible.
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July 2023 by Cherry B.
Elizabeth goes above & beyond in helping me through the entire repair process , happy & satisfied customer here!Edit: Kudos to the company's repair team, thank you!
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June 2023 by Debbie Simpson
We got our car back today and it looks awesome. Paint job looks like a perfect match. They also were very friendly and went out of their way to be helpful to us. I would highly recommend this buisness to anyone.Services: Painting
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June 2023 by Jeremy Brokate
Carstar Tanner’s did a fantastic job fixing our vehicle after it was rear-ended. They communicated so well throughout the process, were quick to get us in and get it fixed and they were all so friendly! To top it off, the vehicle was detailed inside and out so the car felt Brand New when we got it back. I highly recommend using Carstar Tanner’s for collision repair!Services: Painting
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May 2023 by Danette Steward
I have used a lot of repair facilities/body shops in my life but none, absolutely none, can compare to Tanner’s. Absolutely professional in every respect; attitude, courtesy, communication, friendliness and the quality of the repair was “the best”. They kept me informed every step of the way and my truck was returned squeaky clean and detailed. Even better than when I bought it. A heartfelt thanks to everyone at Tanner’s for making an accident look like it never even happened. Rick Steward.Service: Body & Trim
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May 2023 by Bill Fuenfhausen
Carstar lives up to it's name! Dustin was very communicative from the beginning to the end of fixing my '18 Toyota RAV's front end damage. And the finished product was fantastic, and took less time than I'd imagined for a reasonable price, dealing with insurance on anything needed but not on the estimate. I was very satisfied and will use them every time I need a body shop.Services: Painting
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May 2023 by Dalton Pike
Josh is a wonderful estimator always keeps me informed and updated on the status of my vehicle! Very kind and helpful staff especially the office pup Gracie!!! Recommend this place as often as I can!
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April 2023 by Jessica Perkins
I was in a hit and run and these guys were referred to me by the tow agency. Turned out to be the best thing I could've done for my car. They took care of me and helped me navigate my first time in a car accident dealing with insurance and how to take care of my claim. They even picked me up when my car was done so I didn't have to wait days while I orchestrated a ride to the shop. I really liked how I was assigned one person and they communicated with me instead of a random person each time. Everyone was very kind. I really appreciated the warranty they gave me for the repairs they did, and they even offered a lifetime guarantee on the parts they fixed. Great people and great service.Services: Tires
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April 2023 by Angie Bellanti
We loved working with CARSTAR Tanner’s Paint & Body! Josh & his entire team were fantastic! They had great communication through the entire process & did a fantastic job on our truck repair. I highly recommend them! ?Service: Body & Trim
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March 2023 by Joshua L
If you want a wonderful experience from people in the business that have your safety as a priority. This is the body shop you want. Carstar Tanners takes care of you. They give bi-weekly updates and make sure to inform you of any changes through the process of your vehicle repair. They work well with your insurance company and truly try to be fair in price but firm in procedures and safety. The estimators are top-notch and the technicians are the best in the business.
