-
July 2022 by Google user
I purchased a 2013 Jeep Wrangler Sahara Unlimited. Very clean inside \u0026 out. Commando green. 6 speed manuel. V6 Pentastar 24 valve engines can last up to 500K. Oct 22nd. I drove it to Eureka Springs, Arkansas then to Quapaw, Oklahoma.Then back to Springfield. Drove like it was new -\u003e 97K on odometer. $29K. I want to thank John Wayne \u0026 the Army vet Derek - mechanic for his service ☝ \u0026 conversation. Shortest time I spent on buying a vehicle, ever They have many lenders to get the lowest possible interest rate for your credit loan. We wanted that Jeep \u0026 John Wayne, made it happen with trade in \u0026 down payment. Thanks guys @ The Auto Shoppe!
-
March 2022 by Blake Lahr
From the beginning the process was terrible. Took over 2 hours to finalize paperwork after negotiation was approved by both sides. Person had no clue what paperwork was needed or how their computer system worked. I purchased a truck with the knowledge that they would fix the cv axle that had a ripped boot. They did, but 2 weeks later it ripped again. Fixed it. Ripped again. They then just completed ghosted me. After further evaluation and talking with other people who bought trucks from this place, everyone has the same problem. They lift their trucks with the cheapest block lifts they can find, knowing this is a problem. They are just there to sell as many vehicles as possible and don't care about the customer after the fact. Buy at your own discretion.
-
November 2021 by Jimmy2Glocks
I purchased a 2013 Jeep Wrangler Sahara Unlimited.Very clean inside & out. Commando green. 6 speed manuel.Oct 22nd.I drove it to Eureka Springs, Arkansas then to Quapaw, Oklahoma.Then back to Springfield.Drove like it was new -> 97K on odometer. $29K.I want to thank John Wayne & the Army vet Derek - mechanic for his service ☝ & conversation.Shortest time I spent on buying a vehicle, everThey have many lenders to get the lowest possible interest rate for your credit loan.We wanted that Jeep & John Wayne, made it happen with trade in & down payment.Thanks guys @ The Auto Shoppe!
-
August 2021 by Ashton Dowdle
Had some repairs done, the mechanic (mike) was probably the most knowledgeable mechanic I've dealt with, very kind and easy to work with. Excellent experience, highly recommend to my friends and family.
-
August 2021 by Melanie Yocom
I wasn't really shopping for another vehicle but I fell in love with one that John and Mike had. I knew what it would take to get me to take the plunge and the guys went above and beyond to make it happen. They've earned my business and my trust. Throughout the process it was like sitting and chatting with friends.
-
June 2021 by Terri Smith
Buying a vehicle from the Auto Shoppe was certainly the most enjoyable adventure I’ve ever been through in purchasing a car! I felt like they sincerely wanted to make the deal happen and that they were very thorough going over the car with me and in working out a deal that was fair and affordable for me! I absolutely love my Toyota Rav 4 and all the great people at Auto Shoppe-thanks so much!!!
-
June 2021 by Reagan Richardson
This is my go to place! They have great prices, great staff, and they get the job done. I will never take my car anywhere else. Thank you, Derek & the rest of team for fixing me up!
-
June 2021 by Matt Fay
If I could give this dealer 100 stars, I would! This is the second car I’ve bought from The Auto Shoppe and I will not go anywhere else to buy a car. They take their time with you, make sure you are taken care of, do not pressure you, and provide GREAT SERVICE!! Best car dealer in the Springfield area, hands down! Thank you guys for all your help!
-
May 2021 by s' money
I can't recommend this place enough. They made purchasing my first car painless, easy, and fun. Michael and Kyle were the best to work with! It felt like they wanted me to get a car and not trying to sell me one. They were helpful, worked with me, and gave me the best deal. I would recommend this place to everyone.
-
April 2021 by Tess Hemphill
From the moment we walked in it was a great experience. There was zero pressure, we felt trusted by the sales manager, and he was very personable. John Wayne let us drive two different vehicles and take as long as we needed while out. Any question we had was answered quickly and thoroughly, and the negotiation process was an absolute breeze. They gave us what we wanted for our trade in and made everything very smooth. The sales manager, Kyle, was also very personable and hooked us up with a referral for window tinting. When we came back with the check for the vehicle we also had our 5 year old son with us and they were just as kind to him, and that’s not always the case at some places. 10/10 would recommend buying a car from John Wayne at The Auto Shoppe!
-
February 2021 by Jeremy Huntsman (Drunken Huntsman)
One of the most excellent dealerships I've ever been involved with. I purchased a vehicle from them in 2017 and the buying process was honest and excellent. I didn't get the "used car salesman" vibe at all from this place or their staff. Their prices are priced according to value, so you don't have to worry about a haggling process or pushy salesmen. Even if it comes to negotiations (regarding a trade in), you are treated respectfully and the process is by no means painful. They are very honest and professional!Recently I had an issue with the extended warranty I purchased from them. The issue was not the dealership's fault and the warranty company has been dealt with (and will not be an issue for current/future buyers). These guys really helped me out throughout the process and aided with its resolution in a manner that exemplifies great service.If you're looking to purchase a vehicle here, you will be in great hands!
-
February 2021 by Erin Manasco
Everyone at The Auto Shoppe has been amazing to work with. Joseph answered all my questions and helped me get the exact vehicle I wanted (a year newer even), and Chris in parts helped with an issue I was having after buying the vehicle. Everyone is so genuine and helpful - from finding answers to any question I had to staying late to help me out. I can’t wait to buy my next car at The Auto Shoppe! ☺️
-
January 2021 by Bryan Hawk
We didn't even intend on buying a vehicle today. But we stopped on a whim. The gentleman that started working with us was not pushy at all. From start to finish this process was painless and seamless. The Loan officer worked up an amazing deal for us that was too good to pass up. I not only highly recommend this place. But I also will be a lifetime customer of these guys! Amazing customer service, amazing job! Thanks guys! I am one happy camper!
-
January 2021 by Jared Sumpter
The whole staff was great not one person there was just worried about getting your money. They was straight up front and honest from the word go. We got the wife the jeep she wanted and I'm going back to shoppe for a truck. GREAT PLACE. GREAT STAFF. AND GREAT DEALS. Thanks guys.
-
January 2021 by Kimberly Martin
Great customer service with no high pressure salesman routine. Breath of fresh air..I would highly recommend.
