-
October 2023 by Marian Kay Smith
We have made several moves over the past 5 years and this was one of the best moving companies. The young men were on time, prepared and professional. This was a very short move (3 houses down!) and they actually dollied some pieces there because they said it would be faster and easier! They wrapped larger items to drive them and took great care with an antique piece with sentimental value. Great job!
-
October 2023 by T York
Wife and I needed help moving furniture around the house. Brady and Michael were friendly, professional, and had great personalities!! We had some very heavy furniture and these guys wasted no time getting after it! Great people to work with and I’m so glad I called them! Thank you Branden and company for helping us out!
-
September 2023 by Trish M.
This company charges their hourly rate for travel time (coming and going) in addition to the actual time of the move. Obscene!!!
-
August 2023 by Kimber Blanchard
This company is definitely recommended! Mark and Eric did an excellent job of taking care of our stuff while loading and unloading. They were careful around corners and doorways, and were really efficient in their work. They were also very accommodating and kind to our 4 year old who wanted to run up and down the moving truck ramp a couple of times. The company itself was excellent in regards to communication, they were very helpful whenever we had questions, no matter how trivial.
-
August 2023 by Jennifer Turtle
They overcharged. They didn't come prepared with even simple furniture dollies. They couldn't figure out how to turn the hospital bed on its side to get it out of the room. My contractor had to do half of the work to both figure out how to get it out, and lift it because of the lack of equipment and the fact that only one mover was strong enough to lift it. Then, instead of obtaining verification that it was the correct location to unload, they unloaded and refused to put the bed back, instead thinking it was a better idea to wheel it all around the building, up a hill, and past a loading dock because of being out of time. How would that possibly save time...? Beware they charge from when they leave their shop to when they return, so you get charged for the movers' drive time. Plenty of other companies don't, so do your research.
-
August 2023 by Deanna Tiefenbrunn
We've used The Moving Company twice in the past year and have received excellent service both times. The guys who moved my kids from Nixa to Springfield were efficient and diligent with their things. Recently we used them again to move our things from Gerald to Springfield. Again, the team (Mark H, Eric W, Geoff, and Chris W ) were efficient, diligent, and courteous. And although it was a long day for them with a lot of stuff to move, they were laughing and didn't complain about any of it. They seemed to kind of enjoy the work. Clayton was so easy to work with when setting up the appointment and handling all the paperwork. He, too, was always courteous and helpful. All in all, this was a great company to work with and a great experience all around for us! Thanks guys! You really made our move a lot easier and less stressful for us! We really appreciate it!
-
August 2023 by Mary B
I couldn't be happier with my move today thanks to Eric K and Shawn! They were incredibly accommodating, respectful and kind. And they worked hard and steadily, so amazingly, my final bill came in less than the estimate! Whoever says Americans don't want to work, is full of beans! There are honest decent people here. And The Moving Company has them. I will be hiring them again as soon as I buy my next home and I will specifically request Will, Eric K, and Shawn! Thank you all so much!
-
August 2023 by Vinessa McKown
The Moving Company was highly recommended to us. We understood their pricing was higher than other companies, but their value was worth it. We were very disappointed by lack of communication after we booked our move. We had to contact them 3x attempting to confirm our date/time and request our term agreement to sign. The day of our move, it took TWICE as long as we were estimated, when we told them we were only going a street over, they responded "Oh I wish I would have known that. I wouldn't have spent so much time securing all this stuff" as if they didn't have the address we were moving to the whole time. We were told it should take around 4 hours. It took over 8 hours. We have several videos and photos of them moving ONE ITEM AT A TIME. We called to discuss this with management the following Monday and they acknowledged their failure, however only credited us around $300. We were contracted for 4 hours, with it being around $800 and it cost us almost $2000. Beware. They may acknowledge their missteps, but will not make you whole. We have damaged items as well. They assured us they would handle everything when we emailed them the information, however I haven't had an email response in over 3 weeks.
-
August 2023 by Urban Redneck
Fair price, and they were willing to work with us when our shipping container was delayed. We've used them before and have always been satisfied.
-
August 2023 by Dane Logan
These guys were awesome! Very organized between back office and the moving team. They had to work in the heat of the summer sun and had quite the challenge to take our beds up three stories. Really easy-going and super nice the entire time. Our experience was great from start to finish! Thank you guys!
-
July 2023 by Liam Dante
Mark and his crew were absolutely fantastic! They got us moved out of a one-bedroom second floor apartment and moved into a third floor two-bedroom apartment in just a couple of hours. They were incredibly professional, careful, and attentive with everything they moved. They were also very friendly and willing to do whatever they could to make the move easier on us. My partner and I will absolutely not only use The Moving Company again, but if possible, we would love have Mark and his crew again the next time we move.
-
July 2023 by Jody Klein
Eric and Carter were amazing! Completely professional and hard working. Their skill level and work ethic was beyond measure! We are hoping they are available next year when we have to move again! Thank you, Jody
-
June 2023 by Cammy Elder
Geoff and Clayton did a fantastic job and if I could give them a 13 star review I would!! They moved a solid glass china cabinet and did a fantastic job! I would highly recommend them for your moving needs!!
-
June 2023 by A Klatte
I chose The Moving Company because of their positive reviews. I was not disappointed. I had personal reasons for needing to reschedule twice and they were incredibly friendly and understanding. Allen and Erika were easy to work with over the phone.On the day of my move Brandon V., Brandon F. and Austin W. communicated effectively and moved efficiently. They were friendly and Brandon V. was quite witty and funny.I cannot recommend them enough. Professional, friendly, communicative, efficient and effective. 10/10 Absolutely recommend.
-
June 2023 by Kinsey Long
Zero stars. Let me start off by saying we chose this company because it was veteran owned. My husband is currently deployed. Alan came out and did an estimate at our house to move all of our furniture and every belonging out of the house while my husband is deployed. Placed my deposit down. Booked the company. May 16th, On day of moving-Movers were very late, unprofessional and cussing in-front of and flirting with my very young teenage age daughters. I also was loading up my truck with personal belongings and moving to my our new location. THE MOVING COMPANY called and said they had finished. When I returned to my home address, my garage was still full of all of my belongings, my attic still had random things up there, inside my house was a ton of random items just left-lamps, pictures, parts of furniture, parts of beds. I was shocked and contacted the company. Then charged me $800 over bid. We tried to resolve this issue with the company via phone calls and emails. No response. They did not finish the job. And wouldn’t get back with us. The only email we received stated that the supervisor hadn’t made a decision. We had to hire another company to come move the rest of our things.Choose another company! They are not Military friendly or honest.
