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November 2023 by Joe Reber
Some of the best service I have ever received from an auto dealer!! Steve did a great job helping us get the right vehicle. Adam was great to work with in financing. Very personable staff!! We will definitely be back!!
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October 2023 by Joe Audas
Always been satisfied with sales and service here. Repairs are always a traumatic thing to cope with but the rates are fair and work is done well. 2 trucks purchased here and when the time comes, I'll be coming in for negotiations again.
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October 2023 by Shanneen B.
My daughter brought her car in after it was hit by another person. The person she spoke to looked at the car and told her they could fix it. They gave her a price and set up a date. 3 weeks later she brought the car in. She dropped it off at 8am and at 3 pm they call to tell her they can't get in the car, can't turn the car on and just can't fix it. If they couldn't get in the car how did they know they couldn't start it??? She went back the next day to show them how to get into the car and turn it on. They still wouldn't work on it. Worst customer service EVER. We can help oh wait no we can't. No solutions offered nothing. AVOID THIS PLACE. There are better shops out there.
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September 2023 by Becky Lauthern
Being seniors we were in the market for a good vehicle at a fair price. We had visited the car lot several times and kept a close watch on line for just the right vehicle for us. Jose Sanchez kept contact with us through emails with check ins with us. When we saw what would do for us on the internet we contacted Jose to let him know we would be out to drive it and see if it would work for us. We were headed to the lake with our fur babies so one of us had to stay in the car with them, they worked beautifully with us to get the deal done. Seamlessly. Thank you Jose Sanchez and others ( we give you all 5 stars) that helped make our experience excellent. We always bought our vehicles from Thompson for over 20 years. They are a great dealership. Highly recommend them
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September 2023 by Jan Sisk
I recently purchased my third Buick Enclave from Thompson Buick GMC. I live out of state, so it’s always a bit more difficult; however my salesmen have always done a great job. Tito Amarillas was wonderful to work with, going above and beyond the norm. I appreciate his dedication in helping me get the vehicle I wanted. Anthony Jesse was professional and friendly with completing the paperwork. Thanks to Tito and Anthony for getting me my new car ordered and delivered.
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September 2023 by Chandler Craft
I bought my used Ford F-150 from Thompson about two weeks ago. Mark Cotner was my sales consultant and he did a great job at helping my find the truck I wanted! I had my little kids with me which can make for a crazy situation. But, Mark and the team were incredibly patient and accommodating. The entire process was great!
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September 2023 by Sharlene Martin
I purchased my Nissan Rogue from Thompson Buick GMC of Springfield and could not have had a more pleasant experience. Tito Amarillas was great, so helpful and patient with me, answering any and every question I had. And making sure I was comfortable with the basic features of the car before leaving was an awesome step above!! Tom Gray made the paperwork process easy and pleasurable as well. Everyone I encountered at Thompson was friendly and helpful. Truly 5 ⭐️ service!!! Thank you all!!
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August 2023 by Alyssa Downs
I highly recommend Tristan Primanzon at Thompson when buying a new vehicle. He genuinely tries to help you get a vehicle you want and that fits your needs. He made the experience of buying a new vehicle relaxed and comfortable. He offered to help with all the features on our new GMC Acadia and checked on us after buying the new car to see how things were going and making sure we were still satisfied and happy with our purchase.
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August 2023 by Elizabeth Newsom
I ❤️ my new GMC Acadia!! Our Salesman Brent Sturgeon was amazing! He went through different models and colors with us until the right one came along. Met lots of great people at the dealership helped us throughout our buying process. I would recommend them to anyone looking for a new vehicle!
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August 2023 by Kim Buster
Our salesman was Jose Sanchez. He made us feel completely comfortable. Buying our new Cadillac was the most enjoyable car buying experience we’ve ever had. Highly recommend buying your next vehicle with Jose and Thompson!
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August 2023 by Julie Mahaffey
Thank you, Jeff Harrison! It was such a positive experience purchasing a car from Thompson’s! You and AJ are the best and most fun guys to work with! We can’t wait to get some EV driving time in!!!
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August 2023 by Chuckj J.
Purchased a Buick Encore GX yesterday at Thompson Buick. Best experience in buying a car, and I have bought 14, from any dealer in the past. No pressure from Vince Hamilton, or any staff member. Best interest rates in the entire Springfield Mo area. Mike Wood, the Finance member, made us feel very comfortable handling the financial part of the transaction. Job well don.
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July 2023 by Brent Foster
Our first experience with Thompson Buick GMC of Springfield was a great one! Jeremy Smith and Jose made the buying process relatively simple. I would recommend them to our friends and family. We will definitely be back!
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July 2023 by Bruce Burk
We were very pleased with our entire experience at Thompson’s. We met Jose Sanchez, our salesman, after hours one night as he was still there for some reason. Jose was very polite and pleasant to visit with. We returned and asked for Jose and we test drove a couple different Buick Envisions. We appreciated that there wasn’t any pressure or pushy tactics used to get us to buy a car. We went a couple of other places and drove other cars but came back to see Jose at Thompson’s since the model and color we were looking for was available. We were able to negotiate a price that was acceptable to us. Jose was extremely helpful, knowledgeable and a pleasure to work with. Mike Wood in finance was also very helpful, professional and (somehow) made our experience “going into debt” less painful.
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July 2023 by Taryn May
We purchased a 2023 Terrain from Thompson Sales. Wyatt Lewis was friendly, honest, up front, and efficient with the entire process! We ran into some snags along the way, at no fault of this dealership. They went out of their way to ensure the process was smooth, fast, and easy for us! We could not be more grateful for Wyatt, Mike Wood, and Adam Ragan's help along the way! We will definitely be back to Thompson for our next vehicle!
