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March 2024 by Sydney Cantrell
Had a wonderful experience with Amy she was beyond sweet and worked very well with us as well!
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March 2024 by Clarissa King
Amy was great the process was a little lengthy but the customer service was great.
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March 2024 by Liz
I would not recommend this business under any circumstances! I was lied to multiple times and told to wait 45 days to receive my title after paying off my account as titlemax sent my title back to the state who would then send it back to titlemax who would then give it back to me. Once the time I was told to wait had been exceeded I called to check on things. I was just told to keep waiting. I asked who the title was given to and was told the department of revenue. I asked the girl if she was sure it was the department of revenue and she assured me yes it is. I called them and they had no idea what I was talking about. I called title max back and told them I contacted the department of revenue and no one knew what I was talking about and are they sure that's where my title went? This person said "yeah we sent it to the department of revenue, the DMV." That's not what those letters stand for, but thanks for the info... I contacted the DMV who told me they released it two weeks after it was mailed to them, we're past two months at this point. The DMV released it back to me, not Titlemax. They don't release titles to previous lein holders as they're no longer involved. Whoever lives at my old address got it and now I have to file forms and jump through extra hoops to get my title back. I called title max to make them aware of the situation and hopefully prevent this from happening again. The woman I spoke with didn't apologize and was defensive. Did not take ownership of their mistake and didn't seem to care that they made me wait several extra months to get my title back and created extra work for me. The lack of accountability and competency is astounding. Overall a horrible experience!
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March 2024 by Brooklyn Woodall
I walked in a little nervous, as I’m 18 and never had to do this before. Alinda was quick to explain every step and help me better understand. The girls were awesome and I saw them all working together. Great help to me and I appreciate them taking the time to go over everything. I DEFINITELY RECCOMEMD!!!
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March 2024 by Mark Peper
Amy provided quick courteous service.
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March 2024 by Sandy H
Caitlin was very helpful with what I needed. I would go back in the future.
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March 2024 by Jared Lockhart
Great experience, great customer service with fast quality.
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March 2024 by Jordan Boten
Caleb did great today! Great customer service
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March 2024 by Sean Freeman
Great place. Super friendly. Caleb was extremely professional and took the time to get to know me and explain everything.
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March 2024 by Mollie White
Amy is amazing! She is very professional. She helped negotiate a higher loan amount for myself... Awesome ???...Thank you!
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March 2024 by Tone Cypret
Aweful company, interest they charge should be illegal.find any other way don't do business with these low lifes.
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March 2024 by Rhonda
Very friendly and process was fast
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March 2024 by Ashley Huffman
Amy was fast and amazing
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March 2024 by Samuel Randolph
Went in to retrieve my title and was told they had no recollection of my name.
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March 2024 by Michael Truitt
Alinda done a great job. Especially walking me through the loan process
