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February 2024 by Christopher Chapman
Charged $2 to print a return label for an Amazon return.
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February 2024 by Angie Jones
They are always efficient and I am in and out in no time!
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February 2024 by A
“Handle with care” the employee’s at this UPS STORE. They bite. Not kidding. I’m looking for a new store. Sad because I live one mile from this location. My husband and I have used this store for as long as it’s been open. But things have changed the past 5 + years.
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February 2024 by Joshua Kirby
Shipping boxes and bubble wrap are overpriced here just go to Walmart and spend 90% less. 1 box and bubble wrap for an Xbox cost $30. Never again!
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February 2024 by PJ Cole
The employee said they could not read the ID NUMBER from Amazon, sent me over to print labels, self serve. The employee scanning codes has never been a problem until the last two times.
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January 2024 by Mike Carr
Always fast and friendly service - every time I’ve been there.
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July 2023 by Katie Armstrong
The closest one for Amazon returns since the one in nixa closed. Always helpful & in and out quick
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July 2023 by Lily S
I’ve been there few times and they are pretty nice :)
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June 2023 by Dennis Kidd
Never been treated so disrespectfully to pick up my husband’s package. I’ve picked up plenty of packages here with no problems but now, they Said that he can call to verify that I can pick up the package THEN changed her mind as I was calling and say I need a copy of his drivers license to pick up our package. No that we can even come back later since they close whenever they want no matter what the hours on the door say. Very lazy customer service.
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June 2023 by Susan Reaves
Friendly and very efficient. Fast service but remains a friendly place even when very busy. Excellent UPS Store in Springfield.
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April 2023 by Jeff Kelley
They wouldn't ship a ups package with a tracking number. Said they had no way to print the shipping label. Ups store across town manages to pull this off somehow. Lazy employees just don't care to help.
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March 2023 by Joy Horgan
Not helpful at all!! The voicemail said they would PACKAGE and send your Amazon packages for free. The associate was going to charge me $30 for a box.
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March 2023 by Ma and Pa
NEVER BUY STAMPS FROM THE UPS STORE!!!!!!! THEY CHARGE 80.00 FOR A ROLL WHEN THEY SHOULD ONLY BE 63.00
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December 2022 by Charles Tharp
I did not have an experience as they were closed at 3:30pm when I arrived. It would be courteous if the phone and website information were updated to be consistent with the door signage
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November 2022 by Amy Steam
I've made several returns at this location and have always been treated with respect. The staff is very professional and work hard to process your items quickly. I've never seen anyone on their smart phones spacing out, everyone working here takes their job seriously.I will be returning to this location.
