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February 2024 by Adam Oates
Service is quick and efficient while also maintaining friendly staff.
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February 2024 by A King
They are always well staffed withmature adults who aren’t afraid of professionalism and customer service!
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February 2024 by Yahsbeauty
Their staff are ALWAYS the friendliest! Seemingly, they like their jobs and serving their customers.The wait time there is generally always swift.
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January 2024 by Jelena Espinoza
Chris Is the worst manager in the world. Being a client from the store for more the 15 years .. RUDE ALWAYS . I HAD IT WITH HER, and i will go to other store . I Can understand that today Is a Hectic day , but her rude answers are intolerable !I TRIED TO CONTACT YOU TWICE, ALREADY. THE PROBLEM WITH YOUR MANAGER GOES BEYOND THE RUDE WORD….
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January 2024 by John Sierra
Chris had a great attitude from the moment I walked in, she made sure everything was simple and correct.
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January 2024 by Courtney Mitchell
We love this location and the service they provide. I have experienced this store in slower seasons and crazy busy seasons around the holidays and the friendly staff never wavers. All the front desk personnel are friendly, helpful, and fast! Everything that has ever been dropped off here has arrived to its destination quick and intact. Thank you UPS store for your stellar service as always!
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January 2024 by Nathan M. Prodell
RUDE horrible customer service at this location. Went to drop off 2 identical boxes (around 4:30 on 12/30/23) that Amazon gave me 1 return label for and she asked if I had a bigger box I could put them in. I said "they are identical, simply tape them together and you have 1 box!" She replied, we can't use that much tape. Wow! These were small boxes - so I had to buy their overpriced tape and sit there and wrap the 2 boxes together because the 2 girls working were rude and ignorant! Never using this location again.
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December 2023 by Stephanie La Botte
Do not do business here. Go to the one on kearney or sunshine. They are rude and demanding. Why do you need my drivers license for a simple shipment to Wisconsin? It's none of your business what is in my box if I declare it not hazardous, etc. Makes me think they are theives being that nosy for exact details!!
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August 2023 by Ashley mower
Website says if you need a notary stop in we went on lunch break the girl responds with did you make an appointment? No why would I nothing on the site or the signs in store said I needed to. She wasn’t empathetic or anything just rude. Maybe you should tell meto make an appointment on the website so they don’t waste their time. The girl telling I needed an appointment was the notary so it’s not like didn’t have someone there.
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July 2023 by Amy Steam
We order from Amazon a lot , but we end up sending back about half of the things we buy. This is my fav UPS store because it has great customer service. As soon as you walk in, the friendly staff gets to work. Surprisingly, I've never had to wait in line. This is because they have backup check-out stations that the open as son as more people come in. They always make sure customers are served quickly.They answer any of my questions with a smile. I actually look forward to my Amazon returns now because I've had so many good experiences with them. The customer service at this place is so great that it definitely deserves six stars!
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February 2023 by Ruth B.
Wonderful, very helpful and polite people running this store!Will be back! Thank you very much
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January 2023 by Bryan Snow
Been in multiple times for different tasks, always quick and friendly. Amazon returns are always super fast, they'll scan and grab your item if that's all you're doing. Notery service was quick, friendly, and knowledgeable
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January 2023 by Kayley Layne
The new pig-tailed high school looking blond girl was extremely rude when I dropped off my pre-paid package. I understand 10 minutes before close may be frowned upon, yet again, that's still 10 minutes of business, so the attitude was unnecessary. She slammed the scanner down on the counter, and could not fake anything other than a look of disgust at my existence. There were two other customers, at other registers, and one walking in the door, I was not going to be there past close anyway. She should look for another job, or learn to fake some customer service, because this is what UPS has representing them.
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December 2022 by E Wise
This UPS store is a convenient location to drop off packages. The employees get you in and out quickly.
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December 2022 by Katie Day
Best experience possible. Chris MADE my day. I no longer have a crippling fear of returning amazon purchases.
