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January 2024 by Rose Bauer
Jason is my nail guy he's amazing
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January 2024 by Belynda Updike
If I had the choice I’d give them half a star. Went in today and the guy who did my nails was so rough and cut me three times with the drill. Also kept jerking my arm. I’ve been getting my nails done for 20 years and have never had someone treat me this way. He wore headphones the whole time and was just rude when I said that hurt, when he cut me and made me bleed. He rolled his eyes. So rude and unprofessional. Will never be back and will not recommend them
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December 2023 by D W
I have been coming here for over 8 years. They are fantastic. Very professional and I have never had a bad nail treatment. All of the nail technicians are extremely competent and do a wonderful job. I like George, April and Jason, but have had several others and they are all excellent. Probably the best foot/leg massage in town with your pedicure. Some comments below about employees not being nice. That has never been my experience. They are professional and efficient. Highly recommend !
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December 2023 by Darren Evans
Not only did they do their best to work with me to get my nails done before my cruise but also the attention to detail and focus that went into making sure they looked perfect is an understatement!! They're beautiful and i barely showed her a reference photo....for someone who has had major anxiety about paying someone money to do my nails for them to look awful i was extremely surprised and shook at the results.....the pricing was extremely fair... extremely friendly staff...beautiful atmosphere!!! Thank you so much for taking care of us and we will be back!!
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December 2023 by Chelsea Brown
I’ve been going to VIP for almost 3 years regularly now for long gel nail designs and pedicures. They are incredibly friendly and patient and ask me about my daughter and even gave us Christmas snacks last year. I could never go anywhere else. I explain things terribly and my nail designs come out perfect still. Always love this place!!!
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October 2023 by Sheila Ortega
Horrible pedicure, did no cuticles and no pumice even after I asked. Will never returnService: Pedicure
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October 2023 by Jennifer Witts
My friend and I did mani pedi, called for appointment and able to get in the same morning. Great service, clean facility, and my nails looked great!
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October 2023 by Haley Barger
Super nice place clean and friendly I love my nails that I got done for my wedding
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July 2023 by Kimberly L. Tanner
I was in Springfield for a baseball tournament and wanted to get a fill during rain delay. VIP was within walking distance of my hotel so I took a chance and they did not disappoint. My nails are perfect. The price was less than I pay at home. Technicians are happy, friendly and accommodating. Would definitely return if I lived here.
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May 2023 by Lakin M
Was disappointed for the first time at a nail salon. I only go 1-2 times per year and really don’t have much experience picking out what I want. I unfortunately was met with frustrations over my nail request and almost walked out due to feeling embarrassed by how I was treated. They were clearly frustrated and did not extend patience to me or my requests. I will not be back. Very disappointed by this experience and don’t understand why I was treated like an annoyance.
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May 2023 by C E
Excellent pedicure! Place is spotless and technicians are awesome. Will definitely be my go to place from now on.Service: Pedicure
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April 2023 by Louanne Hood
I love coming here!! I’ve been coming for four years and they’re always so kind. I enjoy the selection and the vibes :)
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December 2022 by courtney oppermann
This is my go-to nail salon! I never leave disappointed. They are especially good at an ombre french which is what the pictures are of. Great customer service and really skilled technicians! I highly recommend.
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October 2022 by Lesha Hill
First time I went here I was SO impressed!The lady worked so hard to make my toe nails and feet look so clean!I went back last week with my cousin and got a very nice man. But he was not very good.He did 7 different layers of the polish. And he blobbed it on.. I sat under the dryer for a long time and wore flip flops . Late evening and my toe nail polish still messed up bc it hadn’t dried .Plus it’s already peeling off .Very disappointed.Especially since I paid $30 and am going on vacationService: Pedicure
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October 2022 by Rae Myers
The employees here are so rude! First, when asking to cut my natural nails down I asked my pointer finger be cut a little different because that nail curves to the side and I need It arraigned out. I have had dip for 4 years straight and this has never been an issue, the man said “I can’t leave It like that, that’s nasty” ok that’s why I asked you to cut It differently but fine. Then when asking for oval shaping, when I looked It was almond shape. I just asked for It to be more rounded out like the oval shape and he said “well that looks oval to me” well not to me and it’s not how I want It??? Further, on the third layer of dip he only did It half way up so It wasn’t smooth, i waited until after he finished filing It down to see if It buffed out, when I didn’t I asked for It to be smoothed out to which he responded “well this is how I do my nails” at this point he had been so rude and arguing with everything I said I responded “well It looks sloppy” he just kept going and said “just let me finish” whatever fine, I just wanted to leave by now. When he was done, and It still wasn’t smooth, he put my clear coat on and just left me there. I asked if he was going to finish the top coat and put my fingers under a light to cure It and he said “no that’s not how you do dip, where are you even from?” Never in my life have I not had my dip nails cured or had a nail tech constantly argue with me when I’m just asking for what I want because I’m paying for It. I just got up and asked to pay at this point and left. Not giving It 1 star because the nails look OK, just not good or what I wanted. Mainly It was a super unpleasant experience and I will never go back, and definitely tell people to find a different nail salon if they ask me for recommendations.Services: Dip powder
