Visionworks at Battlefield Mall is an optical retailer offering eye exams, glasses, and contact lenses. Reviews consistently describe the staff as friendly, kind, helpful, knowledgeable, and personable. Customers note the team is informative, gives great advice, and is quick and upfront with information about procedures, insurance, and products. The process is called easy and convenient, with helpful guidance through each step, including paperwork and the exam. Service and follow-up are reported as consistently good, with support for any issues. The business offers a wide selection, including designer brands, and runs great specials. A benefit highlighted is the 100-day period to ensure chosen glasses are exactly what the customer wants. Appointments are streamlined with helpful pre-visit communication, and glasses can be ready for pickup within two weeks.
One of the Vision Works employees, Lexie, provided exceptional customer service to my dad and I. She was also able to give my dad a reasonable deal on my eyeglasses that worked well with my vision insurance. I would definitely recommend this place for anybody who wants a great deal on glasses.
February 2026
Great experience! Very thorough ..explained step by step what they were doing and why. Telehealth with the doctor was good ...he took interest in my needs ..explained more than I expected. Highly recommend.
January 2026
Appointment was able to be set up quickly. Staff was pleasant and friendly. Staff explained the procedures each in every step. The eye exam was thorough and easy to understand. The doctors were very informative of when it came to the eye exam. I would highly recommend them. And I will continue using their service.
