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March 2024 by Karey Lientz
We have been members for over 30 years and the customer service has really declined the past 2-3 years. Getting a loan is a hassle and just getting someone to pick up the phone is a problem. Also, their online platform is antiquated. If you are looking for a credit union, go to one of the other ones in the area.
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March 2024 by Dave Talley
I habe been a member of Volt Credit Union for over forty years and have always found their service to be above and beyond my expectations.
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February 2024 by Rita Marks
Ms. Williams was very helpful and cheerful. Pleasure doing business with her.
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February 2024 by Shannon Rose
So this is what happened yesterday. I used a Volt ATM to get my brothers discount check money out because it doesn’t charge a fee, which is good. However in part of the bills was a torn $20. It was still 3/4 there. I didn’t notice it between the other bills. However when I went to deposit it in my union bank they wouldn’t take it. Took it back to Volt they wouldn’t take it.However this is what is supposed to happen Under regulations issued by the Department of the Treasury, mutilated United States currency may be exchanged at face value if: More than 50% of a note identifiable as United States currency is present.
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February 2024 by Todd Madsen
I've been banking with them for over 15 years. Great bank. You can't beat those interest rates...
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October 2023 by Rebecca Graf
I have had two car loans through Volt. The first in 2016, then again in 2020 after my car was totaled by hail. I had been with a bank for over 35 years but they were very difficult and were cold, off-putting and rude. I went to Volt and it was amazing. The loan officer, Tammy, was wonderful. I got the loan and It was hassle free and so easy. When I get a new vehicle I will definitely go back to Volt. Five stars and then some!!
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September 2023 by John Hufft
Very impressed with Volt Credit Union. Tammy Bryson was very professional and easy to work with. Thank you Volt!
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June 2023 by Pete Williams
When I joined, their name was Mid-America Dairymen Credit Union some 40 years ago. I have only had one problem with them. They have never said no, only how much would you like to borrow today? My wife and I are rather particular about how we want our receipts and cash. They are very accommodating. All who work the windows are good, I especially like Kimberlin. She could be perfect, if she would only get me a new hoity toity coffee pot installed.
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June 2023 by Jeremy Hahn
Volt is great to work with! They really care about their members! Each of my 5 kids have accounts with them and they made it such a special thing for them to open accounts. That's why we partnered with them on a project in the community (Young Entrepreneurs Showcase). Volt really cares for its community especially kids! I highly recommend them.
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June 2023 by Darian Erwin
Not a bad place to bank but honestly it is the customer service from Kimberlin and Joyce that keep me here. They are so sweet, helpful, kind and just generally amazing. Please don't leave ladies you are what steals the show!
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June 2023 by M J
Volt has always been good to me! The tellers are always great and friendly! Kimberlin was super helpful and helped me with the issues I had with my account.
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June 2023 by Cassie Kite
Volt is a great credit union! I always have a great experience there and all of the staff is FANTASTIC! Kimberlin is usually the one I work with and she has great customer service skills! I know that my money is safe with Volt and I would recommend it to anyone who is looking for a credit union!
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June 2023 by Jon Orengo
Honestly I'm not to sure why the negative reviews but I personally have only had a great experience with Volt. The employees have always been helpful and quick to respond. They return every call swiftly. We bought a car through volt and they helped every step during the process. I would use them again.
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June 2023 by Dennis DeGoosh
I recently visited the Volt Credit Union to open an account. The office was clean and friendly. I was greeted by Kimberlin. She answered all of my questions and got me all set up.
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April 2023 by jared tourville
Just got a loan on a vehicle and couldn't be happier with how the process went. I had a unique situation and needed the money that day or the vehicle was going to be gone and Jayson at Volt went above and beyond and got it done for me that day. I called a bunch of times asking questions and he always had the answers and never sounded annoyed even though I was in a very big rush and was probably being a nuisance. I showed up at the end of the day and ended up being there until after close and he was extremely nice and helpful all the way through. I have had 2 other loans through them before this one and each of those was easy as well. I have nothing but good things to say about every experience I've had at Volt.
