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March 2024 by Laci Alexander
We went to get a prescription filled for our son nevermind that they NEVER work on filling the prescription until you try to pick up anyway we were told to come back. We asked for a text when ready and it NEVER came so we called were told it was ready and the cost was nothing which it should have been. When we went to get it they refused to give it without us paying $45 because we didn't have a prescription card from our insurance provider. Which it's now after hours and it's for an antibiotic. This is the worst policy ever and has never been said before we've had other prescriptions filled this year
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March 2024 by Realio boutit Lifee
Good drive thru
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November 2023 by Google user
This place caused me to wait like 4 extra hours for my antibiotics because no one called to let me know that they didn’t even have the medication i needed in stock. I went there and that’s when they told me. They said that they could send the prescription over to Walmart for me as it was my normal pharmacy and apparently whoever told me that was mistaken. I called them back to verify that they had sent it over to Walmart and they informed me that they cannot do that unless a transfer is requested. So after 4 hours of calling them and waiting to get someone on the phone I got my medication. Thanks a lot!
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November 2023 by McCartney Codon
This place caused me to wait like 4 extra hours for my antibiotics because no one called to let me know that they didn’t even have the medication i needed in stock. I went there and that’s when they told me. They said that they could send the prescription over to Walmart for me as it was my normal pharmacy and apparently whoever told me that was mistaken. I called them back to verify that they had sent it over to Walmart and they informed me that they cannot do that unless a transfer is requested. So after 4 hours of calling them and waiting to get someone on the phone I got my medication. Thanks a lot!
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October 2023 by Kaitlyn Grose
Never have prescriptions ready unless until you go and wait. Even after giving them extra time
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October 2023 by Ashley Klover
I had to make 4 different trips just to get my 8 year old son his prescription for antibiotics filled. I signed up for the app and never received a text. Poor service. I will be looking for a new pharmacy. Save yourself some time and trouble do not use this pharmacy. Unprofessional and very unpleasant.
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October 2023 by Nathaniel May
Pretty terrible pharmacy. I was lied to several times on the phone tonight about insurance inquiries and when my prescription would be available. After constant issues with this location, I will never go back to this Walgreens, I will go out of my way to avoid this place.
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August 2023 by B Briseno
I just had the worst experience ever. I will never go back. This place was horrible. I am lucky they at least gave me the correct medication. I will never go there again. Every tech was incompetent. I wasn't even offered a consultation with the pharmacist, but even if I was that would have probably took another hour too, and I don't trust this pharmacy. First and last time I ever fill there.
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June 2023 by Be Creative
The slowest pharmacy on Earth! Wish my mom's insurance would allow her to get her medication elsewhere because it takes at least 45 minutes to pick up a script every single time.
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June 2023 by Tori Turner
I wish I could give it zero stars. The slowest pharmacy I’ve EVER encountered. Go anywhere but here. Go without meds before this pharmacy.
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April 2023 by Brittany Spencer
Not very happy. I called to have my prescription done here because my pharmacy is temporary closed. The technicians manager talked to me on the phone close to 7pm and told me she could have it done tonight and asked when I would like to pick it up. I said the soonest you can have it ready by and she said in one hour. I told I would be there close to 8pm and she said sounds good. I get there around 7:45pm in the drive through, a little early before 8pm because I expected a line. Eventually I make it up to the window in the 2nd lane at 9:45pm and hear the worker tell the car next to me it will be about another 45 minutes. I already had a bad feeling. I talked with the worker and she proceeds to tell me that the pharmacist hasn't even started on my prescription. She said it would be about 25-30 more minutes and I could either pull back around in line or come inside. For what? to wait another hour or longer in line when its already wrapped around the building. Im sorry no. Moral of the story is don't tell people your prescription will be ready at a certain time, then have them wait an hour or longer to receive it. And then it still not be ready! So ridiculous honestly. I can see why some people try to avoid this pharmacy.
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March 2023 by Jonathan Smith
I had to wait in line for 45 minutes only for them to tell me that they transferred my prescription to another pharmacy, Even though I spoke to them yesterday and they confirmed that I can pick it up there.
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December 2022 by debra murphy
I love this Walgreens, moved to Springfield 13 years ago, Store manager Kevin, Susan Jim, and the sweet lady’s in the makeup Dept, miss Elizabeth, my family in Nixa is jealous, not so friendly or organized!
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September 2022 by Lori L.
I have received the best customer service from this location every time I pick up a prescription and other needed items. The pharmacy cashiers are awesome. Drive Thur crew is also terrific.
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May 2022 by Rick Young
Amazing fast courteous and non judgemental. Always helpful
