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October 2023 by Erica Woolman
1 star because it won't let me give a 0! I brought my car in to have 4 new tires put on. One was incredibly bad, but I figured I'd replace the set.They did express to me that they were short handed so it would take approximately 3 hours. I said that would be fine as long as I had it by a certain time as my daughter had an appointment. That time frame was 4.5 hours.I got a ride to work, but at the 4 hour mark I called up to check in since I hadn't received a phone call.There was no answer and the phone automatically rerouted to customer service.At customer service the lady tried transferring me back, but the call got disconnected. So I called back and when I was rerouted again I explained that I needed to know what was happening. She said "I can't make them answer the phone", to which I responded that I understood that, but could someone go back and check for me...At that point she started saying "hello can you hear me, hello" I'm like yes I'm here. She kept doing it and finally I caught on that it was on purpose and she could hear me just fine. I voiced that I knew she could hear me at which point she laughed and hung up.Furious I got a ride up to check on my car and when I pulled in it was STILL SETTING THERE!! NO work had been done!I asked for my keys back! I have no proof, but due to the fact there was a whole different set of cars in the parking lot (yes I paid attention when I first arrived) and I wasn't on site waiting I am concluding that they were taking in easier jobs while mine just sat there instead of going inorder.This whole experience was horrible! I highly suggest not using this automotive center if at all possible!!
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September 2023 by I V
I usually don’t have an issue with this Walmart service center. Usually very friendly. There were two gentleman in the bay area. I walked through the door and there was about 6 customers waiting, and the counter was empty. The gentleman before me said he’s been waiting for 10 minutes. He left, we all continued to wait, about 10 more minutes. Then two workers walk up one I recognize and being “cocky” to others. I’ve never had to deal with him. He walks up and says “WERE CLOSED” as everyone was confused. A customer asked “what time.” He replied “TODAY IS AN EXCEPTION, RIGHT NOW.” We were all very confused. Another worker was just as confused and “asked were closed?” The rude employee said “yeah.”I think that was VERY rude way to address this situation. Like I said I’ve witnessed him being very rude and cocky to others before he usually doesn’t have his name tag/badge on. Not sure why he feels he needs to act this way to customers.Service: Oil change
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September 2023 by Supreme 777
These guys are great stayed after hours put a new tire on my car make sure I was straight for the road definitely come here and see these guys specially that Mexican manager he's a real good guy. No disrespect I just can't remember what his name is. Cheers!
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September 2023 by NinjaV Silvas
Pretty good place to get your oil changed. Staff is nice.
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August 2023 by Lynn Moore (Moore Mobile Notary)
I usually don’t go to this one to get my oil changed but I was in the area so went here instead. The employees at this location are over the top In professionalism. They are friendly, fast and go above and beyond. Will definitely go here for an oil change again.
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August 2023 by Christina Bell
I would give a zero if I could waited 2 hours for an oil change then when the car was ready they ignored me for 45 mins kept checking people out with food I was getting mad at this point 0 on customer service and will not use them again.....
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July 2023 by Benny Arano
2 hour wait time to install one tireGot stuck paying for services that I requested not be don't better off buying the tire and going into a REAL tire shop
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June 2023 by tyson rhoades
Just was straight forward with an issue and they were able to resolve. The issue the issue the dealer has to take care of. But they were prompt and courteous and that they made sure I understood what was what's going on. Sorry I'm using voice to text but you get the idea
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June 2023 by Payton Eisman
Came in for an oil change and it took them nearly 2 hours. And they were kinda rude, they got the job done. But I honestly don't know if I'll return.
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May 2023 by Jon Gilbert
The guy at the service counter had no idea what he was doing. I brought in a tire and rim in off the car and he kept putting the car info in, asked me several times here the car was, then asked where the tire was, if I just wanted to buy a tire, told me they couldn't squeeze my car in. Everything I WASN'T there for. He kept telling me he was new. Then, a tech had to assist at the counter, and the tech told me the guy was in no way new. All-in-all an unpleasant experience.
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April 2023 by Ritchie Mayes
The service people were polite, and the oil change request was completed ahead of the quoted time.
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April 2023 by Grace Braden
I got new 4 tires at this place and it took from 10am to noon first the man could figure out how to unlock my car even tho i told them how then the guys who changed them desided it would be fun to steal from me and have a little fun joy rind in my car so who ever that was deserved to be firedService: Tires
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April 2023 by ian adishian
Staff was under educated but very friendly and the prices were awful too. But Walmart is what it is can't expect much to be good there I suppose.
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March 2023 by Jeffrey Inmon
Outstanding service center! Zac was phenomenal at helping me! I HIGHLY RECOMMEND THE OIL FLUSH SERVICE! MY 2002 ESCAPE RAN LIKE A NEW VEHICLE! Thanks so much Zac and crew!!!
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January 2023 by Angel Tiller
I went to get my oil changed I was quite impressed they were short-handed but the service Tech handled it very professionally