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June 2023 by terrell clayton
They won't even attempt to fix your phone if there is any real damage. "cell phone repair" is misleading. Should lable themselves "screen repair" if that's all they're willing to do. (Which they wouldn't even do for me). I was told to "just buy a new phone". Though my phone is fairly damaged, All I needed was a new screen for the phone to work, I told them I was willing to pay for just the screen and they wouldn't have to worry about the rest, but they refused to even try. They also told me "It wouldn't be worth it monetarily to you" (insinuating I wouldn't have enough money) without actually asking why I needed THIS phone fixed instead of buying a new one. If I'm willing to pay whatever it takes to get it fixed then IT'S PROBABLY WORTH IT MONETARILY FOR ME. Thanks for the wasted trip.
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June 2023 by summer gerhardt
They do a great job! Great customer service
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December 2021 by Ashley Marshall
Didn't honor an appointment made online and confirmed. Apparently the website allows you to book time slots that they won't work with so you'll book your slot and drive 2 hours only to be turned away. Also, don't bother calling to confirm on the morning of because it's probable they will confirm your appointment but you won't be serviced due to time (I scheduled 2 hours prior to their closing time). Staff was friendly but scheduling/inability to complete service as requested and confirmed was extremely frustrating.
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August 2021 by Thomas E. Braham
Only had a conversation with someone on the phone and they seem to help me with the problem I was having
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October 2020 by Michael Lewis
It was just a phone call but it was a technical phone call that was very informative!
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July 2020 by Arthur Layten
They couldn't help me
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August 2019 by Kelly Whitegon
Darin checked the phone out and diagnosed the true problem before doing the work! Then replaced the charge port instead of the battery. Which is what was needed. He was courteous and got the phone repaired in a short time . Thank s to Darin !!!!!
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August 2019 by Robert Gooding
Great job of finding the problem and fixing my phone. Very customer centered.
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July 2019 by Amanda Kennedy
THEY WERE AWESOME!!! Spencer has it done in one hour for me. He has excellent customer service. I HIGHLY recommend this store!!!!
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July 2019 by Johnnie Jennings
Great place and very nice employees to deal with very helpful will be back soon.
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May 2019 by Anne Finney
Repair done quickly and very professionally .
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April 2019 by Beth Zeh
The young man who helped me with my phone was very polite and helpful and did the repair very quickly! Excellent service!
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April 2019 by Fran Overboe
It did not take long to order online. I dropped off the phone and he answered all my questions. I was not able to return the same day and get the phone, but I have it now and am satisfied with the quick repair and the friendly and courteous service.
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April 2019 by Lee Gutierrez
They did a great job on changing out the the front screen on my phone. Will highly recommend them to anyone who needs a new phone screen.... Thankyou again
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April 2019 by Jason Brown
Fast friendly service. Had my iphone battery replaced put new life in my phone.