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May 2023 by AA MM
Extremely unprofessional and disrespectful. They did not want to be bothered with completing my return. They were texting each other in the middle of processing my tax return. Pretty sure they were talking about me. They weren’t trying to be helpful on which information I should fill out on the forms told me I had to fill everything out only to change it later saying I didn’t need to do that then getting confrontational any time I questioned anything they were just extremely hostile the whole entire time talking to me like I was stupid and they were super annoyed from the very beginning once she found out that I have all my 1099s online as soon as I left, they locked up the doors because I’m pretty sure that they just wanted to leave and not complete my tax return. 04/17/23 I was so frustrated I was almost in tears, and I finally decided to stand up for myself and say that I didn’t want to complete my tax refund but I would just leave and when I did that she became extremely argumentative and was yelling at me and made me repeat myself multiple times to get my paperwork back. Do not go here… I can’t tell you how many times I had to repeat myself and say the same stuff because she wasn’t listening either. Older heavyset light skinned woman.
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April 2023 by A M
Extremely unprofessional and disrespectful. They did not want to be bothered with completing my return. They were texting each other in the middle of processing my tax return. Pretty sure they were talking about me. They weren’t trying to be helpful on which information I should fill out on the forms told me I had to fill everything out only to change it later saying I didn’t need to do that then getting confrontational any time I questioned anything they were just extremely hostile the whole entire time talking to me like I was stupid and they were super annoyed from the very beginning once she found out that I have all my 1099s online as soon as I left, they locked up the doors because I’m pretty sure that they just wanted to leave and not complete my tax return. 04/17/23 I was so frustrated I was almost in tears, and I finally decided to stand up for myself and say that I didn’t want to complete my tax refund but I would just leave and when I did that she became extremely argumentative and was yelling at me and made me repeat myself multiple times to get my paperwork back. Do not go here… I can’t tell you how many times I had to repeat myself and say the same stuff because she wasn’t listening either. Older heavyset light skinned woman.
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April 2023 by Gary Schnake
Peggy was fantastic! Would recommend her to anyone needing help with filing their income tax.
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April 2023 by Stewart Flores
Excellent
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March 2023 by Sharon Harris
My visit was very pleasant. It's like I've been there b4.
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February 2022 by toni Feazel
i went to Jackson-Hewitt office in St Ann on Friday 2-11-22, i was greeted by Ms Tamira Rhodes. i went in with the mindset of not really expecting a refund at all, since tax laws do change from year to year. However, as Ms Rhodes was preparing my taxes, she had given me some very good advice. It turns out that i am getting a Federal and Mo state refunds this year. I was really over joyed over this news. i received 2 $20 coupons for new clients, which i gave to my daughter and encouraged her to get her taxes filed with Jackson-Hewitt as well. I found Ms Rhodes to be extyremely gracious and helpful. I will be back next year for 2022 tax filing
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January 2022 by Lashonda Holmes
I love tamika at the st Ann location she gets my right I miss my coworker she did my taxes I would say go to her
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January 2022 by Nija Walker
I didn’t fully understand what was going on and I don’t like how much I was charged. I have been coming here for a long time and they always lie to me. I don’t appreciate it
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February 2021 by Tierra Little
Tamika Rhodes was excellent.. She had good customer service and was very straight forward with all information. She was great!
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February 2021 by Killa BIS
Tamika Rhodes was awesome and excellent! She was very informative and helpful, she listened effectively and was very attentive. Thanks JH will be here every year!
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February 2020 by Lorenzo
Took longer than expected, but an excellent result.
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February 2020 by Kimberly Jefferson
Mrs. Peggy Jenkins is Awesome!!! I've been coming here for years and they are always pleasant, professional, and always and i mean always do a great job!!!
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February 2020 by ashley nichole
they always remember me, and help me get the most back.
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January 2020 by Latonya Carlson
Been with them 17 years
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January 2018 by Jase Austin
Great customer service. In and out in no time.