-
March 2024 by Kim S
Shop somewhere else. If mattress direct is in any way related to this company stay away. If you see a contract ranted to the name run. Go read the 41 better business bureau complaints and save yourself a lot of hassle.
-
October 2023 by troy conrad
Outlandish prices, however employees were nice very polite. Just simply ridiculously over priced
-
May 2023 by mitchell ward
If this company is anything like their sister company, mattress direct, then they are an awful, horrid company to do any form of business with. If you happen to change your mind about a purchase you make with this company, they will keep your money, hold it hostage and not contact you for at least 2 months. I think this is the lowest of the low when it comes to mattress stores in the Midwest. Their customer service is subpar, and that’s being very generous. I bought a mattress from this company on March 2nd. On March 4th I decided I don’t want to wait 3 weeks for a mattress, so I returned it so I could go somewhere that had what I needed on hand. When I returned it the store clerk told me that my refund would have to come by check In the mail, and that it will take 5-8 weeks. Now why would a mattress take 5 weeks less time to deliver than a check ? I attempted to reach the company many times through many different phone numbers. Their “customer service” line just rings to the voicemail. I called it 25 times and nobody answered. I’ve talked to what I assume is a manager at their Bridgetown location, and he basically told me that nobody communicates with him, apparently he gets the same radio silence I get when I call customer service. So basically if they don’t pay me, I either take the loss or I take them to court, I told the manager to let whoever he can talk to know that if I don’t have a check by the 8 week mark, I am taking them to court. He said “I don’t blame you”. It’s as if nobody in this company cares about anything. I will tell every person I ever meet, for as long as I live that this is an awful company to do business with. Also it’s currently April 20th and I have still not received my checking. This Saturday will be week 7 of waiting on a check from this company. Just go anywhere else.
-
April 2023 by Brandon Sullivan
Marshall Home has a great staff. They are friendly and knowledgeable. I will be going back there for all my bedding and furniture needs.
-
December 2022 by Shawn C
No pressure sales. Had great salespeople to help find the right product for you, not the biggest sale for them.Will be back for other furnishings in future.Walking out the door loving my new bed!
-
November 2022 by Unique Skin
Tiara was amazing she even got me to get a color couch and I never thought about getting color couches but she did. She’s definitely a great person to work with here !!!! Also hoop was very amazing as well I will definitely be coming back!!!!!!
-
November 2022 by Kaamilyah Hameed
Tiara was amazing! Chris was super helpful! Highly recommend shopping here made buying a mattress for my daughter super easy!
-
October 2022 by Jen Page
Garrett and Chris were awesome. Friendly and very helpful. Will definitely be returning soon.
-
September 2022 by Diana Bell
Associate very helpful and attentive to our needs we greatly appreciate the time they took with us on our price so that we made the best choice
-
September 2022 by Ezequiel Aguilar
Thank you so much Chris for all you atención and your service you and you team are awesome I will recommend with my family and friend 100% thank you we are so happy for all your attention God blessed you thank you again
-
September 2022 by Aisha Johnson
Thank you Chris for an amazing shopping experience today! We are so excited to sleep on our new Beautyrest Black Matress !!God bless!
-
August 2022 by Jodi Townson
I was greeted as soon as I walked in. You don’t get that very much lately. I was in and out in less than 30 mins. Chris showed me a few mattresses and pulled what I needed out and let me lay on it. He didn’t mind going the extra mile to help me.
-
June 2022 by Erin Towers
No pressure sales, great experience. Chris took the time to learn about our style & match us with just the right set of living room furniture for our new home. Go see him!
-
May 2022 by Asa Champion
Chris is the best salesman! He helped me and my girlfriend pick out the best mattress for my back! Gave us a super good deal too! They have a huge variety of mattresses and pillows for every kind of sleeper!
-
May 2022 by Matt RessWizard
Awesome people, awesome prices!
