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April 2024 by Brian Chadwick
It's McDonald's. My rating just decreased. I had an encounter with the manager who was aggressive toward me. She asked the number of my order, and when I told her, she said I was wrong. I showed her the number on the bag and my table number. Her response was that I didn't need to talk to her like she was a dumb N-word. She then proceeded to tell me her husband was white and that she was intelligent. I'm not sure what triggered the racial discord. I was frustrated with her for talking over me and insisting I was wrong and then ignoring me and not giving me a cup for my drink. I'm sure that was reflected in my tone of voice. Then, when I discovered my order was wrong, she tried to blame me for giving her the wrong order number. The items in the bag didn't match the receipt on the bag. I think she must have been having a rough day. I heard her also treat a couple of doordashers rather harshly.
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April 2024 by Saif Islam
Manager Pradeep behavior with employ is horrible!
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April 2024 by Customer
Not open 24 hours. Do you know what open 24 hours means? I don’t think you do. It means that you take people’s orders and prepare and serve food all day and all night. Not just to Door Dash. Not closing to prepare for breakfast. Not saying our computers are re booting. Serve food or close your business.
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April 2024 by Jonathan Shook
Slow slow.slow.slow slow
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April 2024 by Louis Day
This McDonald's has HORRIBLE service! I have attempted to order at this location several times (Drive Thru/Mobile App, etc.) every time I arrive at this location, "they are not taking orders?" If your employees dont want to work, maybe hire people who really need a job. Why are you still advertising as 24 hrs, if you are never open/or taking orders?
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April 2024 by Nick S
Laughed at when I asked for a new dr pepper because the one I had was watered down.
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March 2024 by Mike Craden
The workers were slow and
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March 2024 by William Liptak
They have terrible service don't know how to ring up orders correctly and the people seem
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March 2024 by Jennifer Haub
I got the wrong food. They never called me back to fix it either.
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March 2024 by Shasta Netter
I'll start off by saying I use to work here for a month or so. And I have nothing against them as ex coworkers and it's everything to do with my food being gross. The fries are always cold. When you get warm fries the grease taste old. Several times my food is missing or incorrect..I had a cheeseburger with no burger and a mchicken with a burger patty on it. One day I was given a hi-c that was a clear color and the employee argues with me that it was ok. Last night took the cake with the pregnant female. Told her my triple cheeseburger was missing. She took my bag back dug in it and then when I asked if the small fry was in there she got mad. Another thing. I understand wanting to save on food cost but please stop having food sit on the warmer for god knows how long then serving to customers. I'm tired of the extra black, dried out hamburger meat, the hard buns and the nasty flavor cold fries.
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March 2024 by Sandy Miller
Ordered some fresh baked chocolate chip cookies and they were half done undercooked and sold to me for me and my family to eat and they were not raw? they took the cookies back like they were baking them over and set us in a parking spot for us to be served but they were never cooked over I waited in the parking spot for lease 20 to 30 minutes and they never try to accommodate with cooking the cookies over so I had to step into the building to get my money back to go to another location because they had me waiting and still was not directing the issue with their product very inconveniencing and not considering me customer
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March 2024 by Jacob Kabat
Was told they can only accept DoorDash Grubhub or Uber eats at 2345. No time given in when I could order drive thru. When trying to order through one of three apps I was only given the option for delivery not pickup….. once again disappointed in another McDonald’s.
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March 2024 by Timothy Merkel
Answered
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March 2024 by Madison Miller
The workers always have an attitude and don't know how to do their job, always check your food because they always forget to put stuff in your bag that you ordered. I don't know how the Elisha girl is a manager, she always has a bad attitude, will serve bad drinks knowingly, and the list could go on... if you go during the day when the older ladies are working you get great service but that evening and night crew is as unprofessional as they come.
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March 2024 by TaYon Henderson
St Ann location..great service. Love the caramel