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January 2024 by Stan
I really like this Walgreens I go here everyday the employees are really friendly, and a lot of the time they have the best deals on groceries and everything in between. Also on a lot of the holidays they go all out. Sadly I'll be moving soon and will actually miss this Walgreens, but until then still at the top of my go to places/stores
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January 2024 by K P-G
I normally don’t do this unless someone is extremely rude. I called in to the pharmacy and EMILY answered very rudely. “ HOW CAN I HELP YOU?” I go on to tell her about how my prescription was sent in over 2 weeks ago and I haven’t heard anything. While I’m saying this EMILY constantly interrupts me saying “ WHATS YOUR DOB, WHATS YOUR DATE OF BIRTH” and I mean repeatedly she kept saying it as I was talking. I paused, and said hello? She goes again “ I SAID what’s your DOB” I respond and ask whom I was speaking to. Emily shouts her name and I give her my DOB. She then continues asking the questions she needs from me in a rude tone. I let EMILY know that her interrupting and being rude was completely unacceptable and inexcusable. She seemed careless. I know we all have hard days but being rude to any customers is not okay. Being nice goes a long way.
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December 2023 by Val W (Val)
This location has the worst Pharmacy. No customer service skills. Incompetent. RUDE!!!! DO BETTER.
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December 2023 by Vanessa Sutton
Went in to buy a birthday card. The check out was kinda slow.
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November 2023 by Donna B.
Corners of St Charles Rock Road and Ashby; The Pharmacy leaves a lot to be desired! I have to call EVERY MONTH to have them correct the auto refill order, for the same medication. Pharmacy techs are less than pleasant and I dread even having to pick up my meds there! I'll be changing pharmacies soon, very soon!?!
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October 2023 by Brian Chadwick
I needed to fill a prescription. The pharmacy folks were friendly and helpful.
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September 2023 by Serena Becker
The area that did not make me feel safe at all. There was a guy staring at me even in the other car made me terrified to get out to go in the store. Several of the isles were empty or next to empty. However, the staff was very friendly.
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July 2023 by D Ri
This location in St. Ann is the worst. They need new management and to retrained the employees in customer service skills because the employees are rude could care less how they come to you. In the pharmacy area is even worst, they REALLY treat customers terribly, like you are bothering them when you come up to the counter. I have change my pharmacy to go somewhere else just to avoid this store and I live six blocks away!
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May 2023 by Emily Rose De Martinez
The worker I asked for some assistance with was obviously bothered that I asked her for help. (Rather, she was upset that she actually had to work.) I was treated as if I was dumb and incompetent. That is not how to treat anyone, anywhere.
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May 2023 by Emily Rose H.
The worker I asked for some assistance with was obviously bothered that I asked her for help. (Rather, she was upset that she actually had to work.) I was treated as if I was d*** and incompetent. That is not how to treat anyone, anywhere.
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February 2023 by Stan Smentkowski
I go to this Walgreens like everyday I've never had a issue the employees are friendly and I have to give a big thank you to them they went all out for Valentine's Day this year and worked really hard at setting it all up, that said this store is my usual go store..
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December 2022 by Andrew
Had issues running my card as the magnetic strip was “demagnetized” rendering it no longer readable. With a long line behind me, what could have been a very unpleasant and embarrassing situation was handled with great tact by the night manager. Obviously someone who understands customer service and is great at their job. I regret not having caught her name in order to share. I most def l plan on returning to this store again. (So if possible will update this post so credit can be given)
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November 2022 by Elizabeth Jones
If I could give 0 stars I would. Their pharmacy is the absolute worst. Nothing is ever ready. Lines are always 10+ people long with no urgency from the staff. Only employee that seems to care is Emily. They need to hire more staff and get some organization together. I should have to wait over an hour to fill one simple monthly prescription.
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November 2022 by CaptainAbby Lovers
That lil midget lady that really wants to get smart every single time she has to do her job is really gonna get one one day just wait till she speaks to the wrong person the way she does to everybody I’m done with this store she has multiple reviews complaints and still nothing is done why is she so rude what made her day so bad that she has to let it out on everybody else you are as ugly as you treat people.
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September 2022 by Connie Arnold
This is the worst pharmacy. Prescriptions are never ready when they say they will be, and no one knows why. The drive thru line is always a parking lot. As for customer service, the employees are rude and not helpful.