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October 2022 by Nick Zieres
donny rudy was absolutely amazing, made the situation less stressful for me. he made sure to be extra careful with my car and that meant a ton. all around super nice and respectable guy?
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October 2022 by YouTube Videos
Great service at a good price.
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May 2022 by Shelley Orf
AWEFUL! Continues to credit the WRONG ACCOUNT and then tries to sell me a new policy??? I don’t think so!
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January 2022 by Chester Collins
I was not satisfied with them at all
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September 2021 by Carson Thorpe
LIARS! Was quoted 185 NOT ONCE was right! then they started charging 1000+ promised a refund for the mishap upon cancellation now they want 1300 MORE!! I am not the person to write bad reviews or the person to be mad, heck I gave them chance after chance to correct mistakes even though it made me drain my savings, but now they have lied and made moe furious and may have cost me an apartment because now I wont be able to afford first month rent due to thier lies, head my advice STAY AWAY!
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September 2021 by Tran Phung
Good customer service!
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June 2021 by MrJamessch
I had them for 3 years. Could never get my insurance right and the guy is very rude. The first place that did not care about keeping your business. Even auto renewed my auto insurance but for some reason not my home owners. Found out when I got a call from my mortgage company. Switched to State Farm and is cheaper with better coverage.
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April 2021 by David Stricklan
Great place for car insurance. I'm also a AAA member. They are very helpful if you need a tow or run out of gas or even if your in accident. They are friendly and helpful people. They also have discounts on all sorts of things. Plus they offer life insurance at a great price for the amount of coverage.
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January 2021 by Martina Brandon
Was extremely grateful.....wsnt a long wait...the worker had extremely great customer service.....
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October 2020 by Bill Cartwright
Agent was very helpful
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September 2020 by Willard Colebank
Good prices. Excellent Service. Dave Patterson
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March 2020 by Timmy Gower
Not good called for quote never heard back..called back a day later to inquire. Was told they would get back to me..that was three days ago and i never heard back..so thankyou for asking. I have decided to shop elsewhere.
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December 2019 by Elizabeth N.
I have been a member with a home/car multi policy for 15 years. The Saint Charles branches are very difficult to get ahold of when you need assistance. It took them many tries and visits into the office to combine my policies and apply the correct discounts. They also struggled a lot with the accuracy of my documents and personal information tied to my policies. Their rates go up consistently and they never have good answers as to why the rates have increased, even with no claims on either policy. AAA was a great company to insure with at one point, but in the last 5 years they have significant declined in customer service and ease of use.
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November 2019 by Ann M
Great company!
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November 2019 by Charlie Meyer
Called once but the guy would not allow me to complete a sentence without cutting me off and talking over the top of me. I was looking for a new agent and that first call scared me off. I did successfully get the info I needed in the end with some work.
