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“Altru is the best! I’ve had accounts at quite a few different banks. I was never very happy with them. Then I switched to Altru, I’ve been more than happy with them. I highly recommend them !”
“I have been a customer of the Bluestone Dr / St Charles CNB branch since 2022 and have always received excellent and courteous service! Great group of banking professionals at this location!”
“My experience has always been handle in a professional manner always a satisfied customer.Representative are always polite.professional exceptional service.Thank you”
“Joe told my wife and I he was avalible at any time and thouroghly stood by his word as we were able to contact him frequently outside of business hours. Since we were in a different time zone this was extremely beneficial. Working with Joe was very simplistic and to the point.”
“Branch Manager Marco Lee was great! He helped me reset my pin and activated my debit card at the ATM. The branch has a newcomer who gave me a wonderful greeting. Thank you Haley for your warming customer service. Jada is always friendly, I love visiting the st Charles location.”
“Good and kind people who’ve taken care of us and our business for a couple decades now. Shout out to Patrick and Douglas for today’s service. Appreciate you❗️?”
“everyone in this bank is SO NICE! i had issues with my card awhile back and was in there at least once a week and they started remembering my name and were so friendly!! they also helped me with my tax forms to get them sent in on time and Brandi went above and beyond to help me! i love this bank!”
“I had some business to do at the Commons Branch. As soon as I entered the building they asked how they could help me. The banker we talked to was very helpful and nice. It was a good experience and we were in and out in less than 1/2 hour.”
“Very grateful for the people at this bank, out of town all the time so it can be difficult when certain problems happen but they are always so patient and do what they can to get the problem fixed and they always do.”
“By far my favorite location! Always efficient, kind, and helpful. I appreciate their professionalism, patience, and attentiveness. Above all, I value their effort to make all clients feel valued and supported.”
9AM - 5PM
1990 Zumbehl Rd, St Charles
Banks
“By far my most favorite bank! Used for business, so I’m in every few days. They are always so friendly, and enjoyable! Great culture , and for once I don’t dread having to run to the bank! Great job Zumbehl location!”
“Highly reccomend Kelli Peterson if you need help from a U.S. Bank consultant. She took time to explain things to us and provided exceptional help. Exceeded my expectations.”
“Overall, I am fed up with PNC, but they have one very knowledgeable and skilled banker there. Angie F. She was able to fix a problem that had tried 4 other times to fix.”
“I drive 20 minutes to bank at this branch because the staff is so friendly. They always address me by name and help me out any way they can. It has the friendliness of a small town bank with a large bank's resources. Friendly staff, great management, overall a finely ran bank.”
“I had the best experience with Jake Boyd! He was very helpful with helping me select the right account, super friendly, and answered all of my questions! Would recommend this location for account help!”
“I’m a PNC customer from longs time and I recently visited this branch and was pleasantly surprised by their fast and efficient service. The staff was friendly and knowledgeable, and I was able to complete my transaction quickly and without any hassle. The bank was clean and well-organized, and the staff made sure that all my needs were met. Overall, I was very impressed with the level of service and would highly recommend them to anyone in need of banking services.”
“I visited this Bank of America branch on May 13, 2026, and received absolutely outstanding service. Michelle Dowell and Theresa Baranowski went above and beyond to assist me. They were professional, welcoming, and incredibly helpful throughout my entire visit. It is rare to find this level of dedicated customer care these days. Thank you, Michelle and Theresa, for making my experience so seamless and positive. I highly recommend this branch!”
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“Matt and his team were quick to return phone calls. Their answers to my questions were always accurate. I felt that they were all trying to get me into the mortgage that fit me the best.
Thank you Matt”