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January 2024 by Dennis Averett
The total experience eas easy thanks to Connie. She was knowledgeable and professional.
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December 2023 by Makayla Launius
Been with State Farm for almost 3 years. Kevin & Connie are great!
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November 2023 by Marcus Carter
Great customer support. Every time I have reached out with questions I get a response quickly with options suited for me. The entire staff is professional and friendly in particular Connie.
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October 2023 by ken jackson
The people that work in the office are always very helpful which include Connie Prewett and Kevin. I have been with them ten years.
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September 2023 by Chris White
Long story short, I moved to Missouri from Illinois and needed to find a new agent. Couldn’t be happier with the crew here. Kevin was beyond helpful and got our policies transferred over in no time.
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September 2023 by Dezzy Muratori
Kevin was great! He added me to my moms policy and got me the best deal for car insurance!
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August 2023 by Loretta Hanks
Professional, personal, quick to resolve our issues I would recommend this agency.
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July 2023 by Ryan
Kevin handles every interaction and phone call with the upmost professionalism. His thoughtfulness and thoroughness is second to none. If you want best in class service, rates, and communication contact Kevin today
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June 2023 by Tony Baker
Everyone at the Kevin Pierce Agency is great. In particular, Connie is fantastic to work with. She is very professional, but also very personable. She makes everything easy and I highly recommend working with her!
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May 2023 by D Jones
AWESOME!! Connie, was just awesome. She took the time to answer all my questions. She did not make me feel rushed, or if I was asking too many questions. She was just great! We laughed, we shared, and we enjoyed each other like people should. Thank you Connie for being great! May God continue to bless your business to grow exponentially! If you guys are looking for great customer service, this is the place to look.
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April 2023 by Nancy Tracy
Connie Prewitt is very attentive and helpful. I have multiple policies with State Farm and have been a customer for over 30 years. I recently transferred my mother's homeowners policy over to State Farm providing more coverage at a lesser price. I've had my roof replaced two years ago. The claim went through smoothly. I have no complaints.
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March 2023 by Ivan Cerniciuc
Connie Prewett is the person that helped me with my home and auto insurance, she was professional and quick with all the questions I had, I'm very happy with my new insurance policies!
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March 2023 by Jesse “JD” Mass
On February 21 I purchased a new (used) vehicle. I drive for Uber and I wanted to make sure that I was covered in case of an incident where I would have to pay a deductible. Uber's insurance policy has a $2500 deductible and their agent told me that they often work with other insurance providers which reduce the deductible to the one the driver uses for personal insurance. In my case my deductible would have been $500 and my insurance would cover the other $2000.I talked with Connie at length who put me in on hold to confirm a couple times. She assured me that I would be covered in that manner. I repeated and gave examples and each time she said yes. One month later I was carjacked at gunpoint and my car was totaled in a high speed chase. When I filed my claim, I was told that not only was there no endorsement on my policy but that State Farm would not offer such an endorsement. Had I known this I would have gone with a different provider because this was very important to me.One adjustment person said Connie denied speaking to me about it. A second adjustment person said when they spoke to Connie and Kevin Connie had a vague memory of our conversation. I have left several messages and been by the office one time and spoken in length to a different Kevin (not Pierce). he told me on each occasion that he would pass my message on.I was not only the victim of a violent crime. I am being ignored by the people who have a duty to help protect me and my assets as best as possible.
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March 2023 by Kathleen Cockrell
I’ve not had the opportunity to meet Mr. Pierce, but I have had service through his office for several years now. Connie and Kevin Bourbon have always been wonderful, professional, and prompt with any service I might need. Highly recommended!
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March 2023 by Jesse Mass
On February 21 I purchased a new (used) vehicle. I drive for Uber and I wanted to make sure that I was covered in case of an incident where I would have to pay a deductible. Uber's insurance policy has a $2500 deductible and their agent told me that they often work with other insurance providers which reduce the deductible to the one the driver uses for personal insurance. In my case my deductible would have been $500 and my insurance would cover the other $2000.I talked with Connie at length who put me in on hold to confirm a couple times. She assured me that I would be covered in that manner. I repeated and gave examples and each time she said yes. One month later I was carjacked at gunpoint and my car was totaled in a high speed chase. When I filed my claim, I was told that not only was there no endorsement on my policy but that State Farm would not offer such an endorsement. Had I known this I would have gone with a different provider because this was very important to me.One adjustment person said Connie denied speaking to me about it. A second adjustment person said when they spoke to Connie and Kevin Connie had a vague memory of our conversation. I have left several messages and been by the office one time and spoken in length to a different Kevin (not Pierce). he told me on each occasion that he would pass my message on.I was not only the victim of a violent crime. I am being ignored by the people who have a duty to help protect me and my assets as best as possible.
