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January 2024 by Rebecca Metzger
I was in town and stopped at this PetsMart a couple weeks ago. The cashier reeked of alcohol when I checked out and the other lady had a very rude demeanor towards me as well as my dog. She may have been a trainer? She was making my dog sit and do tricks for treats when she had no idea what commands he knows and refusing treats when he didn’t listen. I had no idea I was at an impromptu dog training class?
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January 2024 by Chuck Fischer
Everything we need for all our pets all in one place.Great prices.
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January 2024 by Danielle LaBarge
for all of those who use PETSMART for board and train and especially one that has one being trained currently, a BLUE BULLY of some time. My husband just witnessed this dog in the store with a shock collar and a pinch collar on at the same time. One woman had the remote and would come around the corner and shock him, the other woman would also yank on the pinch AT THE SAME TIME. My husband took the shock collar off of this dog, he was extremely upset with these so called trainers. This dog has BURN MARKS on his neck from this collar. Not ONE time did these so called trainers reward this sweet boy with treats or even tell him he was a good boy. They just tortured him. IF YOU WANT TO TRAIN YOUR DOG, PETSMART IS NOT THE PLACE.Please if you currently have a blue bully board and training and he was at the st. charles petsmart today for training, go check on your dog and take him home! Do not let this store lie to you. My husband spoke up for your dog because he and you couldnt. I am sorry to put it out there like this, but the obvious is in this post.
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January 2024 by Ivinson Family Farm
Always clean and the best employees!
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January 2024 by Tracey Mendoza
They made me pay before I even got to see my pup, if I had seen my dog before payment, I would have been happy at all!He’s was still wet, for a doodle that means they did not properly brush him, his nails were not trimmed because they said he moved too much, his teeth were not brushed (I paid extra to have this done) and he looked scared when they brought him out. They said they were understaffed so they couldn’t get to everything I already paid for! It also too them 4 hours to “wash” and “dry” my dog. Stop over scheduling and do right by paying customers. I’ll never go there again.
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January 2024 by Kim Granger
Lots of sales and decent prices.
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January 2024 by Erin Metz
Lots of Christmas sales making for great prices. Staff is friendly even close to closing time.
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January 2024 by Lisa Donnelly
The employee in the fish area was very knowledgeable and friendly.
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January 2024 by G B
Great experience! Clean orderly store! Lots of help, even when it was very busy. Bought a birdcage that was set aside for me after calling ahead 2 days. Online price from PetsMart site was honored because instore price was almost double. Happy Consumer! Bird not from PetsMart.
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January 2024 by Shanelle 744
Awesome groomers
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January 2024 by Bryce Atkinson
Good place to go, there were helpful, but sadly understaffed waited in line with a live animal for about 20 minutes and there was only 1 person in front of me..
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December 2023 by JOANN KOPP
The cashier was very knowledgeable, courteous, helpful & polite
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December 2023 by Ellen J
Awesome place to shop for pets. The safe is always kind and helpful.
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December 2023 by Jennifer Hayeslip
Employees are so helpful
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December 2023 by Gloria Caudera
Have my dogs groomed here. They do a pretty good job.
