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March 2024 by AZ
I don't think people understand what the reviews are for... You don't trash a good reputation of a business because somebody did something on their own free time... You review the business solely on your experience with the business, not going on here and trashing a business name over something that has nothing to do with the business itself. This isn't a review of the owner. It's review of PUR Performance. ??♂️
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February 2024 by Sara Vanhala
Amazing company, great service, and quality work. Don’t believe the recent negative reviews. It’s incredible how people nowadays can take a personal issue between two people and try to publicly ruin lives and businesses because of it. If anyone has ever slid on ice, you’d understand…a car slid into a mailbox, a check was given to the police to cover the cost of repairs, and it should be over. Attempts to ruin peoples personal lives, and especially the business they work for, is uncalled for and unrelated. Pur Performance is fantastic and won’t let you down…don’t let recent reviews steer you away.
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February 2024 by Amie S
After learning of the despicable behaviors of the "manager" and seeing first hand how she handles her personal buisness I can't imagine she is capable of conducting herself at any decent professional capacity. Avoid.
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February 2024 by S Jay
Beware of the shady mgmt here, ran by Shelby Beer. Other reviews mentioning the same are valid. She’s rude, not responsive and a liar. Her and her family will harass you if you voice your opinion about them or this shop for their reputation. Save yourself and your vehicle a headache and go to Richland or anywhere else.
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February 2024 by Molly Beer
This place is amazing! I just love Kevin and Shelby, they are the best!
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February 2024 by Eric Bott
Great service! My truck bed cover looks great.
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February 2024 by Danielle Bentley
My family and I have been customers since approx 2009, have brought a few vehicles to them to have work done as recently as last year. My boyfriend was just talking about calling them to have them do more work on a new vehicle.The manager, who I have been told is the daughter of the owner of Pur Performance, was recently involved in a local “hit and run” accident that was documented with photos on a local neighborhood app. I commented on the post to let the original poster know who the subject in the photo strongly resembled.Since then I have received a threatening message on their behalf, stating “It's people like you that make the world worse than it already [is]”, amongst other things.I take responsibility for my actions and because of the incidents involving the manager of this company and receiving a harassing message after suggesting who the subject in the photo resembled (the subjects ID was confirmed), I will forever take my business elsewhere, and I strongly encourage all potential customers to do the same.
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February 2024 by Dustin Hercules
They honestly did some great work for me. I was about to call them again until I saw some concerning behavior on our neighborhood app. There was a hit and run reported and the victim got pictures before the driver took off. The driver just happens to be Shelby, who runs the joint. I recognized her in the pictures because I’ve met her and knew she drives the Green Bronco in the pictures. She bragged about the Bronco when I was in to consult. I asked if it was her, and the victim said others had confirmed to her that this is who was driving and subsequently hit her property and drove off after the victim tried to get her attention while she was parked in front of her house (they live in the same neighborhood). Apparently Shelby got out of her Bronco and checked on it and bounced. After the cops were called, Shelby’s friends started messaging people who commented on the neighborhood app identifying her to harass them about not knowing the entire story. My girlfriend was personally messaged by her friend (Shannon) and told her she shouldn’t trash her business (we never did that) and didn’t know the whole story and she needed to keep her mouth shut and get a life lol. Not sure what there is to get, she hit and ran and wasn’t going to own up to it, pretty black and white. I thought this place was shady once before and I’ll never do business with them again. I felt like they were trying to make stuff up to fix when I took my vehicle in there for a lift, which seemed off. And with her behavior of hitting and running when you own a business and not doing the right thing, just confirms how shady she is. 100% will never go to them for any vehicle enhancement again. I hope anyone who considers this place, does a hard U-Turn. A business that will have “friends” harass others for identifying their criminal behavior, doesn’t deserve to be in business.
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February 2024 by Tom Omara
Thanks for working around my schedule. Good customer service like this is rare. Will definitely be a repeat customer.
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January 2024 by Richard and Lara Vickers
From the moment we stepped into the showroom as “novices”- Shelby helped us with our overall modifications and upgrades to our Jeep Wrangler Sahara! From the lift kit to wheels and our tire specs and the amazing rear bumper recommendation . She took our vision of “beefed up” and literally made those words a reality!!
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January 2024 by Marcus Lampkin
PurPerformance has been giving me red carpet service for over a decade now. ?I want to extend my appreciation to Paul and the team! Thank you!! Blessings
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September 2023 by James Austin
I bought a 2004 Jeep Wrangler in Early October 2022. Where to start? Suspension issues was the beginning of the issues to the point the mechanic was asking me if I could have the Car Dealership get a hold of the previous Owner, I got that addressed then the Transfer Case came apart in the Highway, then the Major Problem , Death Wobble at 60 feels like the Jeep is shaking apart, I was referred to Paul who is the Manager over at Pur Performance in St. Charles let’s start with the tires which were from 2017 and a track bar. Pur Performance had myJeep Wrangler a week test drove it multiple times and Paul called me saying he and his staff had the death wobble fixed!. Since Pur Performance made the adjustments no more Death Wobble! I highly recommend Paul and his Staff at Pur Performance, they have the remedy for what ails your 4 Wheel Drive! Mr. Jim Fenton Mo.
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August 2023 by Wise Woodworking
Absolutely never again, had my vehicle for a week and a half, only did 4 hrs of labor, and didn't fix the problem. The work which was performed was sub par.
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July 2023 by Todd
Had a lift kit installed on my JL Rubicon. Great service & selection! Everyone there was very professional & courteous.
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July 2023 by Owen G
Performed an efficient diagnostic on why my truck would pull to the right hard, fixed the problem same day and for a very fair cost. Definitely will be using them again. Thanks Pur!
