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October 2024 by Beth Williams
Have been with them for almost 2 years and they decided to take out a payment before it was due and I called to talk to them jesse the account manager kept calling me a liar and was no help for being with company and dealing with customer service he was the rudest person I have ever spoke with refuse to do anything to help just kept calling me a liar and it’s the worst I’ve ever been treated by a rental place like if you gonna work with public at least be nice about it if you hate your job that’s not my fault shouldn’t work with people then
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April 2024 by Terry Nelson
Well I got rocket. Chair from them the total cost was crazy should went to Walmart and got one for half the price they are ver
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March 2023 by Ricky Faris
We have been customers for about 2 years. They are rude at times and they say that we are off a week with our payments even though we make sure to pay. We have it automatically taken out of the account and when it comes time to take out, it don’t so we get a phone call saying that our payment is past due. Now we have to pay late fees and try to play the catch up game. It never ends. It’s always something with them. I don’t recommend going through them!
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February 2023 by amyzzz 89
Staff was great! Inventory not bad.
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December 2021 by Heather C
Very down to earth and professional staff.
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October 2021 by Kaylee Conroy
They are the BEST. Customer service is great. Delivery guys are very respectful and careful. Couldn’t have asked for a better experience.
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May 2021 by Tanner Conroy
Terrible customer service. Dirty. Bed bugs in the pre owned furniture and way to expensive. I was told the furniture I was buying was 1500, turns out it was 2600. Terrible experience.
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May 2021 by Angel Kitty
Its ok. Was out of stock on alot of things.
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May 2021 by jerome barnes
Good people
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February 2021 by Holly Lamb
Great experience!!
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December 2020 by Angela Thornton
Great service. They are always willing to help.
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November 2020 by Marsha Ferris
They really was helpful
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September 2020 by larue rose
we purchased a washer and dryer from them and the staff was very friendly and easy to work with
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July 2020 by Shaunna White
Always friendly staff got just what I needed
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July 2020 by Robert Baddley
Typically we have not had an issue with Aaron's. We have two items from them and we pay on time. Today I received a phone call saying that the payment did not go through. I told them I will give them an updated card number and they didn't seem to understand that I was trying to make the payment. They continued to belittle me and tell me I don't know what I'm doing. After stating that I have the money in the account, they realized that they were still trying to process it with the incorrect card. The card finally got processed and I stated that what I thought. The gentleman got upset and hung up on me. I called back and asked to speak with a manager, they hung up on me and would not give me a manager. This was extremely unprofessional and very rude to the customer. Until such behavior is corrected, I will not do business with them anymore and I will not recommend them anymore.
