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September 2023 by Aaron Blocker
Terrible example of greed. Charging $5 to cash a check from one of your account holders because I don’t have an account there. Just pathetic and the best reason not to bank there.
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April 2023 by Brandon Tullock-baker
Loved banking with had no problems from the beginning until I left on my owen personal reasons they worked with me on over drafts an all they are just a great place to bank over all
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October 2022 by Mark Morris
I think they could be a little more user friendly here. Nice lobby though.
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July 2022 by Irene Wall
Bank Midwest in St Joseph Mo is the most caring bank I have ever dealt with. They have the friendly and most helpful staff. No matter what I call about the put my mind at ease. I can not say enough good things about thisbank
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November 2021 by Billie Bob
Had an excellent experience with Bank Mgr. in St. Joseph, Becky. Professional and followed through on everything she said ! Our problem solved quickly and professionally. She immediately recalled our name and our problem when called to say everything was OK.
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November 2021 by Kathi Stufflebean
DO NOT BANK HERE!! They decide what deposits to accept and when...then they hold Social Security direct deposit and charge you fees while you wait for them to credit your account. Everything was fine when I didn't have much money but once I had a descent deposit hit my account they wouldn't let me have that money said it was out of the norm for that amount to be in our account...so it must be fraud and closed the account but not before taking over $200 out for "overdraft & fees" but wouldn't show us or tell us what caused the overdraft. They lie and laugh at you also...Ashton just thought I was stupid and funny...
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October 2021 by Sabrina Sharp
The girls in the drive thru are not friendly. Seems like they’d enjoy being anywhere else but helping me.
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September 2021 by John Porter
Very good customer service. Rachel was very nice. I appreciate banking here. Actually, all the staff is very courteous whether they are busy or you're the only one in line.
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August 2021 by R S
Had an excellent experience with Bank Mgr. in St. Joseph, Becky. Professional and followed through on everything she said ! Our problem solved quickly and professionally. She immediately recalled our name and our problem when called to say everything was OK.
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August 2021 by Manda Beaver
Wonderful staff! although they cant do anything for you unless you have an account there. I need something notarized and they couldn't do it bc I didn't have an account.
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May 2021 by J P
I’ve been banking here for a few years now! And I love every single experience. The girls always provide great service! Had a small issue called and spoke with Becky and she fixed it right away! Great customer service! Thank you!
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May 2021 by Julia Duncan
Very well maintained bank. Everyone is so nice and polite I just love Becky gall she is very experienced and knowledgeable.
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April 2021 by Johnathan Porter
Very good customer service. Rachel was very nice. I appreciate banking here. Actually, all the staff is very courteous whether they are busy or you're the only one in line.
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April 2021 by Ricky Dowell
Been a client for 8 years,the staff here always answers my questions,and are more than friendly.They have a great ATM,and have plenty of drive through lanes.When going inside, the building is very clean, roomy, and professional.Always feel welcomed.
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October 2020 by Cherie. Bonjour
Drive thru: 20 min in a drive thru before any cars moved. Tellers are slow. People should not have to waste there 30min lunchtime in a drive thru. Tellers need to learn to move.