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February 2024 by Gerard Stevenson
Rooms: As advertised ?
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February 2024 by Angelica Vigliaturo
When your not respectful to your employees you are not creating quality standards for efficient productivity, and ultimately your standards not only suffer but your environment isn't welcoming due to cleanliness. CHECK your beds!Rooms: Check your room for cleaning.Suggest behind toilet- under cabinets- next to fridge- your bed before you unpackSafety: Doors open at night no securityWalkability: Not close to a lot if your walkingFood & drinks: Frozen food thawed and displayed is overpriced and not good quality
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January 2024 by John Arbuckle
I rarely ever give hotels 5 stars. Look at my reviews, most of them are negative. ?We stayed four nights. This hotel was immaculately clean and the service was excellent. The room has a full size kitchen with a full size refrigerator. And the fridge actually works. I’ve stayed in hotels that cost twice as much that turn off the fridge if you don’t open it occasionally.If I were to nitpick, I’d prefer to have at least one pillow that isn’t humongous and I’d prefer a slightly firmer bed. Also the shower was a little too narrow.
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October 2023 by Daniel Cox
I stayed here for a night while driving across the country with my cat. The staff were great, the hotel itself was very clean and nice, and the location was good as well. I would definitely stay here again.
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September 2023 by Choe Hayes
I have stayed at this property several times. I have stayed by myself and I’ve also stayed with my family. I’ve had no problems with this property until today. I booked a room for my family, as they are driving through. I booked this room weeks ago and I get a call this evening stated that they no longer have my room available. They have given my room to a book of contractors is what they said. I am extremely disappointed in their decision, and their ability to conduct business fairly! So, if you book a room at this hotel, there is a fair chance that you will get bumped the night before your arrival, because of a group of people and that did not work ahead of time!
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June 2023 by Erika Friend
This hotel was very nice, they even accepted my boxer, Gus. The room was extremely clean, and the bed was comfortable. I would stay here again without hesitation.
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May 2023 by Ava O'Hollearn
I really cannot say enough nice things about this property. The staff, location, and amenities are all outstanding. I wish we could have stayed longer!
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April 2023 by Marsha Lee
The staff made me feel very welcome! It was a family environment and by that I mean you would have thought the employees were all family. My room was clean, everything was all around pleasant.
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December 2022 by Myles Wilcott
We’ve been on the road for a few days now. Of all the places we’ve stayed, the welcome we got from Hunter at the front desk was BY FAR the best. Hunter was super friendly, genuinely conversational and had us checked-in efficiently. He provided details about the property amenities and said he was available should we need anything. We appreciated the high level of service from him - it made a great positive impression on us! Thank you!
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December 2022 by Delores Farrow
This is one of my favorite places to stay. Mona,is front desk clerk she is a new employee there and is very friendly and professional like to help her guess.this place is being totally remodel and I for one can't wait to come back and check it out.only one thing I think they need to add a pool.Rooms: The rooms are clean and are being remodeledthey have rv s vcrs, stove top range,and items you need to use for stove top also has dishwasher and refrigerator dishes and silverware. Nice table lots of room to use a computer on and sit to eat.
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October 2022 by Cindy Pike
Room was clean. HVAC needed attention. Room cold but very humid.Long term stay people sit outside front and rear entry doors and smoke very frequently so that even when not present the property, at least on the first and partially second floor reek of cigarettes. Very disgusting.This is a long term stay facility, so full services not available. And that was ok with us.Management is fantastic and very professional, especially Angela. Many, many 5 star ratings for her attention and fantastic service and management!!!! Keep her! She’s tops!
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October 2022 by Ashley Hector
Bugs in the lobby, Room smelled bad, Carpet was tore up and stained.The recliner chair had a tear in it with metal sticking out. My daughter scraped her arm, tho- it wasn't bad enough to need medical attention, it's still a dangerous liability. When we brought it up at the desk we were told management would contact us, but no one has reached out yet!The only good thing about this place was at least the bed was comfortable and location is good. It's way over priced for a dirty room, limited housekeeping and no breakfast. Won't stay again.
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September 2022 by Kim N.
We made a reservation for a king suite and was coming in for a wedding. Had a confirmation number. Got into town and hotel said they would not honor our reservation. No advance notice, offered a down grade and no discount for the hassle. Poor customer service. Would not recommend this place. There was long-term people sitting outside the door smoking and generally the room was cruddy and in need of repair. Wish we would have stayed somewhere better.
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September 2022 by sue humble
Missed having a breakfast as we only were there one night so didn't use kitchen. Staff helpful. Would be a great place for several
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August 2022 by Andy S.
Chose Candlewood because of the location. Absolute nightmare! Hotel smelled like skunk weed. Checked in went to dinner came back and my TV did not work. Called to the front desk and she was busy with check-ins no problem and said she would call me back. An hour passes no call. I go down get my room changed no apology or even an acknowledgment I called. The little goth girl was in over her head. Moved to the 2nd floor more skunk weed and cigarette smell. Get what you pay for I guess. Cut my trip short at that hotel and moved to another the next day. Oh by the way no breakfast at the hotel. IHG really is getting pretty awful and is slipping below even Choice Hotels. Learned my lesson never again.