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August 2023 by jaden idontknow
Long wait times and this is a bank that nobody should go to
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August 2023 by Dana Toomay
I can see why this location has a 2 star rating!! A girl by the name of “Hannah” is who assisted me last week at the location in St.Joe, and the first word that comes to mind is RUDE!!I waited over an hour trying to close out a CD, after this Hannah and another employee by the name of Kim who is a manager at the other St Joe location continued to ask me personal questions about why I was closing my account and for what reason, I finally had enough with this Hannah questioning me I closed the entire account and went straight to Nodaway Bank and opened an account with them that same day. I received excellent customer service from them. I originally opened my account in Kansas City, they at least know how to treat their customers! I will be closing all my accounts next week, but I’ll go to the Kansas City location to do that, I cannot deal with either St Joe location!! Do yourself a favor stay away from Commerce Bank in St Joseph Missouri! Both locations have problems and could care less if you are a customer or not!!
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June 2023 by Angela L.
I opened my account using a promotional coupon where they promised me $200 if I fulfilled certain conditions. Later, even though I did what was required they never sent me the money. I've been to this location five times trying to get the money owed to me but they never held up their end of the deal. They are not trustworthy.
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October 2022 by Maribel Sanchez
I hate this place it don’t matter if you go in side or drive they are so slow not friendly at all the don’t even say good morning or any thing store got sold out and the new owners got this bankEver day I tell them I can citizens bank backLiterally worst bank I have ever had to deal with
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August 2022 by Patrick Green
Taylor France or the woman who was sitting at the desk with Taylor France’s business cards around 9:30am 8/18, is very unprofessional. I went in to close my account because they took 3 overdraft fees from me in a week and wouldn’t refund them, and she flat out refused to close my account for me. It was embarrassing and I can’t believe you would treat customers like that
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May 2022 by Joseph Boose
Going on Tuesday and still going to the bank cause of uncollected funds, if that tells you my review:-/
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February 2021 by BE RiGHT SiT TiGHT
!!!!! SKIP this CONUNDRUM !!!!- 3606 Frederick Avenue, St Joseph, Mo.- Extremely Inappropriate/Suspicious activity as well as Employees.!!!! Go To Nodaway Valley Bank!!!!- Nodaway Valley Bank on S. Riverside Road, St. Joseph, Mo. The service & convenience is well worth the extra 7 minute drive.- Bonus' less traffic lights & traffic at certain times, a McDonald's, 2 Gas Stations, one with weight scales. Oh and easy, peasy hwy access. All within 1.5 miles.Thanks & Welcome!
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January 2020 by Morgan Goodrick
Nothing but bad experiences with Commerce Bank. Worst bank ever.
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October 2019 by Logan Reed
There are better banks in town then Commerce Bank. Poor service and long wait times. Consider elsewhere.
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May 2019 by Gresuser Drozasy
good bank, good system, location is good too
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December 2017 by Jackson Leggett
Not the greatest Commerce branch, but understand it's in a busy area so expect a little wait.
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December 2017 by Pattie Peer
I have been a Commerce Bank customer for 50 years. I loved going to my branch (Ashland & Kearns) to work with Theresa Smith, who was wonderful, but for some reason she left. The witch named Sandy Adkins who is there now is RUDE, and never willing to help with anything. It wouldn't surprise me if she did something to get Theresa to leave. Whenever I have gone to her desk, she makes this horrible face, like I'm a smelly homeless person or something. I've been shopping for a new bank after a lifetime with Commerce because the branch which is convenient for me is no longer a friendly place to go.
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July 2017 by Gary Clapp
Monica found my error and helped me correct it even though it was very busy. I was in and out in less than 10 minutes...a pleasure.
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July 2016 by Dave Soehren
5 min it the drive through with no line and they made me come inside for 12 more just to cash a check from them!!! Horrible service and they wanted more personal info than needed.
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October 2015 by mthomasr07
I've been waiting here in line for 15 mins and not one person has said anything to me poor service