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January 2024 by Marvin Godsey
I had a box of perishables that were supposed to be delivered 1/10/24 but here we are 1/13/24 and no delivery! No call as to why! I The weather is not great but our road and drive are wide open and so are the roads getting here! They need to hire some real drivers not the ones they have!!! They suck!!!
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November 2023 by Mattallica
My friend, Heather Daniels works there
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August 2023 by Kelso Cox
Top notch people! They did everything in their power to get me my package. Thank you all.
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August 2023 by Lori Gage
Our driver is very conscientious about where he puts our packages for safe keeping
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June 2023 by Rock Dirks
FedEx is not about the recipient
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February 2023 by Charlotte Whatley
Can I leave a minus or no stars? I discovered when tracking my package that my insured, signature required package was listed as "damaged and undeliverable". I began an immediate search and put in two requests for delivery regardless of condition. I had to go through a generic Customer Support phone number as I was given no phone or address of the St. Joe facility where this occurred. I was promised delivery three different times in three consecutive days. It was the fantastic Postal N Shipping ( not FedEx) manager in Houston who boxed & shipped out my package who finally was my compassionate helper. He tracked down the facility and phone in St. Joe. He also contacted the management and has been there for me. Had it not been for him, I would still be hopeful for delivery. The FedEx web still lists it as "delayed" and "damaged: handling per shipper instructions". In truth, it was discovered the damaged box was THROWN IN THE DUMPSTER and taken to the landfill. Possibly right after declaring it "damaged" on the first day. Not one FedEx employee reached out to me or followed up. I will say, when I called the St. Joe manager; he apologized and said it was totally their fault. It does not make up for the painful loss of my original irreplaceable art of great personal value. Two of the images were of my late husband. I am currently experiencing PTSD feeling the loss of him all over again. I am devastated.
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January 2023 by Allen Amos
It's funny 20 years in the same place never had a package Not be delivered when they said it was delivered. New driver for the company supposedly left it by a tree not the big front porch They said it was delivered properly I believe the thief was the fedex driver Case closed said fedex call The company we purchased the gift from. Liars and thieves. The funny thing is it's not even that expensive of a gift.
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September 2022 by Mama Bear
The driver left my package in mailbox which is against the law. I had to go after the holiday to get it at the post office. Not a happy person with them
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August 2022 by Page Boutlinghouse
Try too get a hold of Jason..thy hang up
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May 2022 by Kent
Great customer service
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August 2021 by Carrie s
Sarcasm was not helpful instead of helping me find my package they suggested it was scam seller. so I called Walmart they found out what happened. where FedEx the package delivery service didn't care
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August 2021 by Corey Johnson
Just a get place
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January 2021 by Angela Thornton
Great Service. Very helpful and friendly.
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December 2020 by Lessa Chapdelaine
Fed Ex Ground out of St Joe came to my home and after confrontation about badly handles boxes with hole and a package they said was delivered and signed for by me I never received and unless there is a simple explanation the have stolen a very expensive coffee table and im left with no choice but to file police report. There a very poor quality hub location and after several deliveries they should be terminated and new employees replaced.
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August 2020 by Michael Glore
The building itself is hard to get into and locate someone to help you if you need to pick up a package. Try calling when you are there as someone will answer the phone given time. They are polite and the delivery end of it is fine. It's just hard to get a package sometimes if they only deliver during times my business is closed. Their office is a bit of a round trip for me so I much prefer when they deliver during open hours for my business.
