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January 2024 by Bo Duncan
They have had my packages for days and they keep Saying it's in transit every morning and 2 more packages that they have just left Setting for days without Any updates at all When all these deliveries were supposed to be delivered 4 or 5 days ago and on top of that. They're leaving my deliveries right beside my mailbox So people can just steal them Within a second And on 2 of the deliveries the barcodes had to be changed because they got destroyed in shipping So most likely when I do finally get my deliveries. They're gonna be destroyed. This has been by far one of the worst experiences I have ever had with FedEx. They need to investigate what's going on in this building in saint Joe Because this is all shipments within a week With this many problems Is insane And I have seen several other reviews with the same problems. So I'm not the only one that's going through this... THATS FEDEX FOR YOU Which they need to change it to fedup Instead of fedex More appropriate name For a company that clearly don't care
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November 2023 by Annette F.
UPS asks how the delivery went. FedEx doesn't and it feels as if there is a reason for that. Any FedEx delivery we receive out of Lenexa is delivered to our front door, which is listed as the appropriate delivery location in our account on the FedEx website. Any delivery out of St. Joseph is left on our mailbox post - in the country - middle of nowhere - out of sight of our house - as if on a platter for someone to steal. We even installed a turnaround so deliver drivers can easily access our house for deliveries. Lenexa - great job. St. Joseph - drop off where stated instead of leaving packages on display for theft.
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November 2023 by mickey monson
My door tag was placed on a neighbors door and I spent the day talking with Customer support to no avail. When I went to the ship center, the woman a the help desk was very nice, understanding and accommodated everything I needed. She tracked down the package and even waited after hours to deliver it to me. I am very thankful to both her and the driver.
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September 2023 by Larry Miller
Every time we get a driver change they have no clue what they are doing!
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June 2023 by linda Stewart
I had a missing package ( ended up being from USPS but FedEx Employees are the ones who figured out who had delivered it to the wrong place for me! They were Very Helpful
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May 2023 by Fan YANG
Great place and the employee is very friendly. They even waited me when the door was supposed to close.
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April 2023 by Ellie YANG
Great place and the employee is very friendly. They even waited me when the door was supposed to close.
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April 2023 by Samantha Deaton
"Said they made a delivery attempt" no they didn't, I was home all day and watched for them. There are only 4 houses on my road. Come on.. It's medicine that I need..
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February 2023 by Richard H.
Got text saying they couldn't deliver due to security issues. I called with in 10 minutes after I got the text to see what the issue was since I was home. They said parroted back the text. I said that is funny because I am home. I was told I have to wait till tomorrow to get the package. I will also let the shipper know not to use Fedex anymore. This was the driver being lazy.
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December 2022 by Cessna P.
0 stars use ups or post office! Packages are never on time when traveling through this location. Average of 4 days late on the last 7-10 deliveries. Just really pisses you off paid $30 for 2nd day air and package has been delayed 4 times.
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December 2022 by David Zimmerman
Fast friendly service, very helpful making sure my package was shipped correctly and would make it in a reasonable time and for a good price.
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December 2022 by Robert Emons
They keep delivering my packages to the wrong address not very happy
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September 2022 by Richard Helton
Thank you all for always being kind and helpful. I finally had to totally stop doing business with UPS because the lady that works the front was so mean and lazy! Thanks again Fed Ex for treating people friendly.
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July 2022 by Brett Routon
Good service nice people
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May 2022 by S Knight
Very professional employee at the front counter, she very very helpful!!
