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August 2025 by Brian West
Went into ulta with my girls and was going to try to get my beard trimmed the lady working back there told me she couldnt do it, no one in line no one setting in chairs never will come back
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July 2025 by Michael Dorren
Today i got eyebrow waxing and Lacie did an excellent job. She took the time to make my eyebrows look better than ever! i’ll definitely go back!!
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July 2025 by Mariah DeSpain
Mikayla was so nice in helping me find a lipstick for my wedding day! I really appreciate her time & help. Thank you, Mikayla!
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June 2025 by Savannah Summa
The staff at this particular location are unwelcoming, unfriendly and unhelpful. I have shopped at Ulta for years at the N Skyview Avenue, Kansas City, MO location and staff there are always friendly and willing to help every customer. Based on my one experience at the St. Joseph, MO location, I will not be back to Ulta. Staff was condescending and unprofessional.
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June 2025 by clara dooley
Both items out of stock. AC barely working. Half the shelves look empty but they have plenty of people standing around. How do you expect to keep all of them employed when you cannot sell items because the stock it terrible.
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May 2025 by Tami Grossman
Had a Lip Wax & Brow wax with Lacie & her service was excellent!
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September 2024 by Katie
I recently scheduled an appointment at the salon with Brooke, and I am pleased to report that my experience was excellent. Given my previous encounters where I had concerns about excessive hair being cut, I approached this appointment with some apprehension. However, Brooke attentively listened to my preferences and executed the haircut flawlessly. Additionally, the pricing was very reasonable. I look forward to returning for future services with her.
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September 2024 by Christen Tufte
I recently scheduled an appointment at the salon with Brooke, and I was thoroughly impressed with her expertise. Given my previous experiences where I often received more of a haircut than I had requested, I approached this visit with some apprehension. However, Brooke attentively listened to my preferences and executed the cut flawlessly. Additionally, the pricing was very reasonable. I am looking forward to returning for future appointments with her.
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August 2024 by Cindy West
They rarely have what I am looking for, and now they stopped carrying the bath wash I have used for years. They are higher priced than Bath & Body, so I may have to start going there. ?
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August 2024 by John Harris
Worst Ulta ever! Rude staff, and they force you to give your phone number or you cannot return anything, even with a receipt! Predatory practices.
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August 2024 by Grace Valentine
I booked an appointment in the salon with Brooke and she was great! I am very apprehensive about getting my hair cut because I’ve had way more than I asked cut off from other places in the past and she listened and did a perfect job! The price was also great! I’ll definitely be back to see her :)
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March 2024 by Jeanne Jenkins
I left this store feeling bad and embarrassed. The employees at this store made me feel like the snobby lady made Julia Roberts from Pretty Woman feel. I had $200 in gift cards and plenty of cash to buy what I went in for. These people chose to judge me because I had on a leather jacket and may not have looked up to their standards. I had just gotten off work from working 16 hrs and was tired. I would have been a very good repeat customer but thanks to to the unkind employees I will never go back.
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February 2024 by Jennifer Vigueras
The actual store is ok. But beware do not let them talk you into a creator card even if you don’t use it you get charged a service fee.It adds up and if you don’t know you owe it because you didn’t use the card they will charge you a late fee. That adds up.So disappointed in their credit care service policy’s and handling. I will no longer shop ulta. I will go to Kansas City to dillards or macys for my Clinique make up
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February 2024 by Cristy Steeby
Kaci, in the salon, is an amazing.
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February 2024 by Jessie Gee
Very friendly staff