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July 2023 by Jan B.
most of the time, this store does a decent job. but after my experience today, I had to take it to Yelp, because the way that woman treated me today was just unacceptable. I go in there all the time to serve my delivery customers. Sometimes when people order through the app, I cannot see a list of items. There is a list of items on the receipt attached to the bag but the bag is usually sealed so I don't normally inventory the items. today I get to a regular customer, and he asked me where his case of water is. I couldn't believe that the lady had left a case of water off the order, but when he pointed out the receipt attached to the bag, I saw there was indeed supposed to be a case of water. I already knew that I wouldn't be able to fix the problem for him, but I called support with him on speaker because I, unlike this horrible godawful woman at 7:11, I actually care about serving my customers.so I generously took eight minutes out of my day to let this customer hear me call support on speaker so my customer could hear it straight from the support agent that it was a problem he would have to take up with 7-Eleven. But I got another order to the same store, so when I went back, I asked the lady politely to double check all the items because my last customer had been shorted a case of water. she proceeds to cop a MASSIVE ATTITUDE with me and tell me that order didn't have a case of water on it. I told her I saw it on the ticket but I just can't see it on my phone when people order through the app. "i'm not trying to get it from you, I'm just saying because I want to make sure my orders are accurate. I was not in the least bit rude, but she snapped at me anyway, "I wasn't going to give it to you!" she said, and then proceeded to act all huffy, while she packed my next order.this is unacceptable. There is absolutely no excuse for treating a customer or customers liason this way. I have been in the customer service, restaurant and retail industries for over 20 years and I would've been fired immediately if I treated a customer that way. I had to fogo hair color and facial piercings, wear dopey uniforms and smile until my face hurt at every customer... Then I grow up to a world where I get a hood rat ghetto attitude from just about every clerk, just for expecting basic minimal service. no wonder people don't want to shop in person anymore. No one wants to get their head bit off If they point out their order is wrong. most of the people who work here are actually pretty good & this is the first time I've had a problem, so I will be happy to change this review and put more stars but if that lady continues to work there and be nasty, then the review stands. I will not tolerate being treated so badly and if I find out who the manager is, I will go full Karen because I am not tolerating being gaslit when I went out of my way to spend eight minutes on the phone with support because this woman didn't want to do her job and then wanted to gaslight me about it. the end.
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March 2023 by Joseph F.
This place is very crappy not only that I ordered $34.05 worth of stuff from this store and when I try to call it the number does not work at all and not only that they did not provide me with my mini beef tacos or the cheese it baked snack mixed double cheese or the gardettos original so overall I do not recommend this 7-Eleven at all because their staff sucks balls they don't give you the right order at all and you have to spend half of $100 to get the wrong orders and like I said the number does not work s***** ass place do not recommend.
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April 2022 by Heather D.
Sometimes a tall boy and some pizza just hits the spot - don't judge! ;) I know what you're thinking - convenient store pizza?! Gasp! But this is seriously decent, especially for the price! I don't even know how long this 7-Eleven has been around for but it's survived the evolution of MorganFord and become a neighborhood staple. Need a beer, cat food to tide you over, a phone charger? They've got you covered! Super convenient, easy to get in/out of and the guys behind the counter are always really friendly.
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August 2021 by Sarah S.
This place is trash. Tried to go to the bathroom. Refused even though we were paying customers. 0 customer service. Extremely rude and only go there if you are homeless or cracked out of your mind because that's what stands outside and greets you like Walmart.
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February 2021 by Willow Z.
I ordered something on ubereat on Feb/20/2021 17:21, and when I went there, the merchant missed several items and increased the price without telling me. This is truly a horrible experiences. I hope that the employee should at least tell me that they changed the price for some reasons.
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November 2019 by Yaya N Harris
The red head man in this store is rude and feels you shouldn't ask questions about how things are rung up. and the other one with glasses is just as rude. Don't go in there in the am. And they own the other one on Gravois and Jefferson
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October 2019 by Ruby Kane
missing kids alert
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March 2018 by Madelyn Michaels
I've never felt so compelled to write a review. However, this atm saved my life. After being duped by multiple fake atms, I was near tears and without hope until I stumbled upon this god send. I wish I could rate it higher than five stars.
