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January 2024 by Kevin Childers
Very convenient for a quick trip to pick up a serpentine belt to get a friend's car back on the road. Staff was very helpful.
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January 2024 by Kelly Kankolenski
Antoine was so knowledgeable and kind. I appreciated his time on the phone, in store and helping me replace my battery. Thank you for making this process easy on me.
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December 2023 by Jerry Campbell
Scary location.
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December 2023 by Ellie Breedlove
They couldn't find the code reader...
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August 2023 by STL LCB
For some reason my online order was never looked at and processed. I knew something was off because normally those orders are filled quickly. So, I decided to just cancel after a couple days, but that has to be done on their end as well. After a day of it still pending, I called. The young man was very helpful. Looked up my order and cancelled, I got the email immediately.
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August 2023 by Lilja Rose M.
They were extremely helpful and supportive in answering questions and showing me where to go, they came out and took a look at my car identifying an issue. 10/10 customer service. I really appreciate them!!!
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July 2023 by John
Great place, and great service.
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July 2023 by Stefanie longo
They lock the store all day, they put a sign that says open 9-12 due to staffing but the doors are locked then another sign says they only helping 1 person at a time so they lock that person in the store which is a fire hazard. They really should just shut this location down because there are no hiring signs on the windows to indicate staffing issues.
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July 2023 by Red Jones
Has to be the worst ran auto parts store in St. Louis. The employees are clueless and lack customer service skills. The store itself is a mess as if their is no organization and you can only contribute it to terrible management. Employees on facetime calls talking loud, rolling marijuana in the parking lot while you're trying to pickup parts. I try to avoid this location at all cost.
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June 2023 by Abdikadir Ibrahim
Store hours posted on the door say that they close around 9pm. I arrived at 8:26pm and they were closed. I came the next morning hoping they would open as they said on their door 7:30 am. But guess what, they were not open at 08:00 am. What kind of incompetence is this?
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April 2023 by Dawn O'Neall
I recently visited Advanced Auto Parts at their 3510 Gravois store and had an outstanding experience. I needed to replace my car battery, but other stores in the area had turned me away. However, Gregory Page, the manager at this store, went above and beyond to ensure that I received the service I needed.When I called, Gregory quickly checked the stock availability of the battery over the phone, which was a great help. He confirmed that it was in stock and I brought my car in for the replacement. Gregory changed the battery quickly and with a positive attitude, even though he was the only employee available at the time.I was thoroughly impressed with Gregory's exceptional customer service skills and professionalism. He made the experience memorable and exceeded my expectations. I would highly recommend the Advanced Auto Parts store at 3510 Gravois for anyone in need of automotive supplies or services.Overall, the store has a great selection of automotive parts and accessories, and their staff is knowledgeable and friendly. I will definitely be visiting this store again in the future, and I highly recommend it to others. Thank you, Gregory for a fantastic experience!
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February 2023 by Eddie Jackson
Great people who work there on Gravois always friendly
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December 2022 by Andrew
UNPROFESSIONAL security. This location is already in an area that can be pretty sketchy. Open air drug sales are common to see at both gas station across the street and in advance parking lot as well. Advanced security seems to have no interest in deterring any of the “business” happening on their lot. A group of people none of whom I saw ever enter the store or working on a car, seem to be free to gather with random cars pulling up and away every few mins. Can not recommend anyone concerned with their safety or their possessions to visit this store. Especially anytime from noon until they close.
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November 2022 by Dale Cannon
Courteous service fast and reliable and knowledgeable service workers
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September 2022 by Jason Barton
Went inside to retrieve my UPS package from Amazon - when did UPS start using retail stores as holding facilities for undelivered packages? It's like having a concierge service right down the street from you! The employee at Advance retrieved my package quickly and w/ a smile. Love it!
