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April 2023 by Tim Gera
Told them I needed my transmission replaced on my 70 Chevelle due to a previous diagnosis from a shop. I noticed the car had issues going up hills and slowed down on the highway. They did a test drive and said it’s the engine not transmission. Super nice about it and tried to help find a performance based shop to figure out why it was having issues. Very nice people and fast service. They had replaced the transmission on my sons 2000 Acura TL a couple years ago and did a great job on that too.Service: Transmission
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February 2023 by Joseph Consiglio
I recently purchased a used car from out of state. I noticed immediately that the car, which has well under 100k miles, had a transmission problem. I took it to Allen for a diagnostics and pleaded with the shop to eliminate all external causes (including computer issues) before recommending a rebuild/replacement. In particular, I urged them to consider (or rule out) the possibility of flashing the transmission computer to reset the shift points, since many owners of my make and model car had successfully eliminated the problem with this method. The shop assured me that it could identify the precise cause of the issue - specifically, a very hard shift between 2nd and 3rd gears. To my dismay, they concluded that the problem was internal breakage and my transmission had to come out. Based on their recommendation, I bought a used transmission and paid to have it installed at a different (3rd party) mechanic. Upon installation, the new transmission had EXACTLY the same issue as the old. The mechanics then flashed the computer and solved the shifting issue, meaning that the original transmission had no internal breakage, and could have been fixed in the same manner. Instead, I am out a very large sum of money, for no good reason.Service: Transmission
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February 2022 by Steve Mcnulty
Just got off the phone with the owner he is very rude he didn’t even want to give me a quote on a transmission then when I told him the year of the car and the making of the car he didn’t even know what transmission goes inside my car he asked me which one do I use I thought when you’re a shop you supposed to tell me which transmission goes in my car once I tell you what kind of car I have smh never will I send someone here All of the reviews on her or from employees that work there
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June 2020 by Joe Beggs
3 weeks after getting my 2012 Nissan Altima inspected at Plaza Tire Service, I started hearing vibrations coming from the front of my car. I went back to Plaza Tire Service and after 3 hours of waiting, I was told that it "sounds like it's coming from transmission." They wouldn't even tell me where I could go to get the transmission fixed. So I found Allen Transmission on Google and drove straight there. The woman was so kind to me. She made me feel much better about the situation, while simultaneously being honest with me about how much rebuilding a transmission would cost. The next day, one of her mechanics found the root of the problem. Plaza Tire didn't fully tighten the lug nuts, and my wheel was very close to falling off which could have been life threatening. Allen transmission doesn't even specialize in tires, and they tightened the other 4 lug nuts without charging me a dime. I fully recommend Allen Transmission! Very professional and excellent, high quality work.
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March 2020 by Debbie Wicks
I had an 18-foot box trouble that we believed had transmission issues. Mind you I'm from out of town We dropped it off there and the owner checked it out and said that it was coming back with different codes related to the turbo. He went beyond the call of duty and referred a business that works on Isusu trucks. Sent their phone number to me .
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November 2019 by John Carte
Allen transmission is awesome friendly staff and they know what they are doing! Couldn’t be happier with the level of service they provided and they quickly got me back on the road! 5 stars!
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August 2019 by Elaine Elizabeth Presley
My experience was 5 Stars. AAAAA +++++ Bevin, not only answered all my questions, she recommended the best solutions for me.
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February 2019 by Jim Kidder
Great customer service!
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October 2018 by Alexandra Pikey
Great business! Honest work!
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March 2018 by Steven Sharpe
I hate getting transmission work. I hate it so much! I had agreed to have another shop do the work, but something just didn't feel right. But, after speaking with Bevin, I felt a lot better about the situation, and i informed the other shop that I was going with Bevin at Allen Transmission. He told me he would give better price than he previously quoted, but that just reinforced my feelings about choosing Allen Transmission. Bevin did the work about 5 months ago, and no matte
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July 2017 by Marian Miller
Allen Transmission replaced my 2007 Volkswagen Rabbit tran about four weeks ago. Bevin, the office manager, was courteous and knowledgeable. She answered all of my questions leading up to and during the rebuild. I was told to bring the car back in three to four weeks for a check. I did. At the time she found I was down a quart of oil. Definitely above the call of duty. So far the car is running well. I recommend this business to friends and family.
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May 2016 by Todd F.
Transmission work is not cheap but if you ask for Bevin at Allen, she will walk you through the process and explain what needs to be done. I took my 1999 Acura CL in and Bevin and her crew did a fine job on it. She was professional, helpful and friendly through the entire process.
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April 2016 by Pamela Cantrell
Loved working with Bevin at Allen Transmission. We had to get both of our cars inspected and emissions tested. My husbands car did not pass and we were recommended to go to Allen Transmission just down the street. Bevin was able to take the codes that had pulled up and tell us exactly what needed to be fixed. Within a couple days we were ready to take the car back and sure enough it passed with flying colors! This is a good company that can be trusted with your car. They are very friendly and made what could have been a disaster into an easy fix!
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April 2016 by Equanimous R
Reviewed this by mistake.. wanted to give a good review to another shop.. sorry
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April 2015 by Shelia Bancroft
We have taken several of our vehicles to this shop and we have had great service every time we go there. The manager there is so friendly and they give very reasonable quotes for the work. I would highly recommend this shop to anyone in the St Louis area!