-
August 2024 by Nora West
Rating should be "0". Dry clean colored clothes were washed, returned dingy, and all my clothes were wrinkled. Brought to customer service and management attention, in person, and I was VERBALLY ATTACKED. I thought I would have to defend myself PHYSICALLY!! Been patronizing this cleaners 20 years. NEVER AGAIN!! The whole cleaning process AND customer service was totally DISGUSTING!?
-
December 2023 by Clem Stayton
Received friendly & warm greeting!
-
October 2023 by Dan Telle
Always great work
-
October 2023 by Henrietta Stevenson
They do good work
-
October 2023 by juanita church
Great Cleaners and not expensive
-
September 2023 by Alex Kimbrough
Staff is friendly and welcoming. Prices are great, especially for the work that's done. They are also flexible too! My suggestion? Let them know ahead of time if you can't get your clothes for whatever reason. Just for good communication!
-
September 2023 by Kimberly Williams
I am giving them 5 stars because 3 years ago I acc gave them non trying to review another place they reached out and were very sweet
-
May 2023 by Anita Watkins-Stevens
Unfortunately, not willing to work with customer after damaging garment attempting to clean.Service: Special care fabric cleaning
-
May 2023 by Tessa B.
I will not be coming back here with my dry cleaning. I dropped off three women's button down shirts recently with a Business Shirts Laundered coupon and was told that coupon did not apply to the garments. When I asked to clarify if that meant "Business Shirts" applied to men's button down shirts but not women's button down shirts, the man patiently explained it had to do with the way they are laundered due to the size of the shirt. They should not advertise their coupons as such if their policy does not apply to all business shirts. When I went to pick up said shirts, one had a large stain on the front that was not present when I dropped off the garments. I asked for it to be re-laundered and was then told I would still have to pay full price for the first laundering and the women helping me could not tell me how long it would take to send the shirt to customer service for re-laundering. One of the women was very rude, and I decided it was better to just leave with my shirts than risk another frustrating encounter.
-
April 2023 by Troy Curtis
I have had extremely disrespectful service from one particle employee. The rest of the staff are at a minimal courteous. Yet the service and comments from this one employee has forced me to spend my money elsewhere. It amazes me that some service industry employees fail to learn and execute basic customer service skills and then expect you to continue to patronize them.
-
November 2022 by gc c
I take all my clothes to American Cleaners. The employees are so knowledgeable about the materials they check the labels to make sure that they can clean them and if they can't they send to a special place to have them cleaned.
-
October 2022 by Eileen Davis Young
Professional, Attentive, Courteous.
-
September 2022 by Dianna Jefferson
They've mess up the order everytime. As simple as a crease. And they keep making excuses for why they can't follow what's written on the ticket .
-
April 2022 by Shan B
Did a great job cleaning my MIL favorite red coat.
-
March 2022 by Lynn Webb
Always have your clothes ready and on time. Nice group of ladies.
