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January 2025 by Vincent Hely
Ride, perfunctory service. I will never go back and will start researching a new provider.
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January 2025 by Kevindy Dossou-yovo
I will just never go back to that store. I didn’t get the name of the female that that helped but to help the owner check the schedule of who worked on Jan 2 2025 around 6pm. So I walked in around 6:11pm. The female that helped was eating Qdoba at the table with loads of cream cheese on her mouth. I told her to finish eating and she can help me she responded « well baby we about to close » . I told her it was only 611 and I know they close at 7pm, she said well we close in 45 min then. She proceed with a bad attitude to help and talked to me with food in her mouth. I ended up not getting my upgrade also because I was a bit discouraged . The experience was just very disappointing And unbelievably unpleasant and unprofessional. If ATT cares about their customers then things like this can’t happen. I’m not going back to that store.
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November 2024 by Cande Iveson
Store personnel were unresponsive. They totally messed up my account and it took over 3 hours on chat and on phone with ATT customer service to get it fixed. It is expected to take another 60 days before the problems are fully rectified.
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October 2024 by Ian Maxwell
The employees at this store were horrible. Didn’t know what they were doing. The woman “helping” me kept having to go ask a dude sitting in the corner on his phone for help. I asked a question about what she was communicating to me and the guy in the corner piped up and said “what do you need?? What’s the problem?” In an incredibly rude tone And then tried to tell me I had to add a line in order to upgrade my phone. (False). I walked out. Will never be going back and I hope nobody else ever has to deal with those jackwagons.
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June 2024 by kami brooksruh ftdg. g.
Great friendly staff. No wait time. My problems was solved
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June 2024 by Cynthia Taylor
I was informed months ago that my trade in was stolen by a former employee at this store and to contact the district manager to get it resolved.
I have waited, called, and emailed and I cannot get anyone to even acknowledge the issue other than to say “it is a known issue, you’re not the only one, be patient.”
Well it’s been months. I think they’re ignoring me and hoping I will go away.
This is the first time I’ve ever been to this store, the other AT&T site I have visited is excellent and operated by the same parent company so I don’t understand what is going on.
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March 2024 by Rich Stocker
Ceiria helped us process our exchange of device and made a issue thats normally a hassel really easy
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March 2024 by LaKeisha Evans
The store has gotten better staff over time
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March 2024 by janelle nichols
Store was very helpful unlike the lindell location
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March 2024 by Mac Mahaffey
I stroll into the store needing a charger cable. They pulled my info, and recommended a discount for my employment type. Saved me 600$ this year.. noice.
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March 2024 by Ceiria Simmons
Store is very very very helpful. I appreciate the staff and the manager was very attentive.
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February 2024 by BRADLEY HARRIS
Fast and friendly
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February 2024 by Arlanda Mccelleary
Ebony at s grand was amazing . I hope they give her a raise soon. She works really hard and truly connects with her customers.
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January 2024 by Earl Beard
Ebony was great 10/10
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January 2024 by Lee Roth
Ebony was great
