-
December 2023 by lawanna russ
ATM won't take deposits maybe because the bank be closed..But it's really inconvenient because they don't open until 10 and close at 4..Then they don't even open on Saturday..But got the nerve to charge a maintenance fee every month..Yeah it's time for me to switch banks!!!
-
November 2023 by Xiomara Mendoza-Colon
Today I was helped by Zee to print out some important business statements. She was kind, professional, and patient with me. She was very attentive to my large request and completed it with a smile despite how time consuming it was! Wonderful service.
-
May 2022 by S3TH COOK
Used to be the good one then randomly closed now open and not busy at all but the lady said 30 to 40 min wait for check verification they used to just do it at the window
-
April 2022 by Zeus Martir
They do not notify that they close it and they have unprofessional scheduled appointments
-
October 2021 by Maiceon Jean-Louis
ATM stole my check now this bank refuses to give it back to me. Ridiculous. They are refusing to get someone to return it to me.
-
July 2021 by Munoz M
The map said open. Found out its close on Saturday
-
July 2020 by Jenan Al Yasiry
Probably the worst Bank of America I have ever been to and I have been with Bank of America for over 15 years. Lines are always to the door and one teller behind the line. I understand that there is to be an engager at the door, but I also understand that when one team mate is drowning you get a drawer and help out. Very disappointed.
-
June 2020 by Irina Cruz
I was there yesterday, they were nice, polite and helpful with my banking needs and questions. I left the branch happy and satisfied, I'm glad to do business with them.
-
June 2020 by ray west
Not very friendly answering questions on the phone.
-
February 2020 by Shawn Collections
Worst Bank of America EVER!!!!!! need a little more professionalism workers it’s always a 20-30 min wait when I go inside
-
December 2019 by T Mom
I posted this original review below but had to come back to update. I received a call from the VP of the region and she assured me that corrections were in place to make changes to improve customer service. I am very hopeful that customer service improves at this branch. Nice to know BoA is listening!!
-
November 2019 by Melissa Dalton
I swear this is the worst Bank of America I have been to. The people working here are the rudest people. This place needs some help to teach there employees how to deal with customers.
-
September 2019 by shoeb hasan
This branch should win the Worst Customer Service Award from the corporate office. The tellers are very slow and impersonable. I would save time by driving to a branch further away.
-
September 2019 by Laqeida Stokes
Takes 1hr to get a check cashed if you don't have an account.
-
July 2019 by Donna E.
I wish there was a place for NO STARS at all. Let's abbreviate the problem - I have been a customer for nearly 30 yrs. I have been ok with one or two tellers and the extended wait times because they were always polite and gave good customer service. That all went out the window when they fraudulently went into my account and removed $576.87. Called me THREE weeks later and said that the pesos that they sold me.....they no longer used, first they said they were not good....then they backed tracked (as any liar would) and said they just don't carry denominations that big. SO it took u three weeks to figure out they were no good. But they were good when u gave them to me. They were further good when I traded them back in for American dollars. It took another two weeks to tell me that u went into my account. Now if I would have jumped behind the counter and taken my money back you would have had every police municipality in the bank. SO - now you have the pesos and my American money - and it is going to take you 30 days to figure out what happen and to replace my money. KNOW this - I am retired and I can sit in court with you until eternity....I dare you rob an elderly disabled minority. This is not going to work out nicely for you in court. Then at the end of the day - you will ultimately lose cause whenever this is resolved ALL OF MY LIFE SAVINGS are coming out of there.
