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June 2023 by J
I got acquainted with Blue Mercury while living in the CWE. My favorite person was the Store Manager Hannah I believe that's what her name was? We just always hit it off and she gave me so many suggestions and advice about skincare. She really got me into Skinceuticals and M-61. I sure miss not seeing her anymore since I moved to Nashville with work. I loved going into that store and looking around....it was my favorite place to go and I always ran into her. She always seemed to know what I needed and what I was looking for! She is the best in the cosmetics industry in my opinion. She will go far in her career!!!
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June 2023 by squirrelbowler
The staff are always so knowledgeable and professional. They always know what products I need and I’m always happy when I stop by!
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June 2023 by Trenna Edwards
Love Blue Mercury, and I love this location. Everyone here is always very helpful and extremely knowledgeable about the products.
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May 2023 by Patti M.
I live in NY and my son lives in St Louis and had his wedding there this past weekend. I found this shop since it was near our hotel and I'm SO glad l did! I went a few months prior to my daughter-n- law's Bridal Shower and Hannah did my eye makeup as a test run for the wedding. She did a GREAT job and I'm not much for eye shadow. She was professional,patient and VERY sweet and accommodating! I went back to her for the wedding and again, she did a WONDERFUL job! She made what could have been a very stressful weekend living out of town, a peaceful,stress free and perfect weekend!!! She's a gem!
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April 2023 by Sam Sun
Staff on Sunday was very helpful, knowledgeable, and gracious in helping me find what I wanted. I also found exactly what I wanted in terms of skin protection.
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February 2023 by Yashica Michelle
I love that the products are mostly , which is why it was a surprise to me when the sales lady gave me a cotton swab with rubbing alcohol on it to remove the lip stick from my lips. That was a week ago, and ever since, my lips have been extremely dry and inflamed with multiple cracks. I still can't wrap my head around what she was thinking when she did that.. on top of that, I spent close to 500 dollars, just to feel like this in the end.. never again will I go back there.
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January 2023 by cecelia bockius
Hanna was so knowledgeable and really helped me with my selections. They have great products but having someone who can guide you is extremely important.
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July 2022 by Janet
I visited this location over the weekend the store was so pretty and the customer service was great the associate who helped me I think her name was Lily she was very informative, I don’t have a lot of experience with skin care and I have been looking for where I should start and what I should buy she made me feel comfortable and was patient with me she even went and extra step to write out how I should apply each product. I will definitely be returning to this store.
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October 2021 by Sarah Jane Casey
Great customer service. Just went and had my two children trailing along with me and the woman serving me was very welcoming and lovely.
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August 2021 by Derek W.
I am a frequent shopper at this store. Definitely a high-end, boutique experience, which I enjoy. It's a very laid-back, relaxed environment and the associates are extremely attentive. David always gets me taken care of and all of the employees are extremely knowledgeable on the products and I have yet to have a recommendation that I haven't loved. I love the selection of products they have, especially the candles/diffusers and the hair care. I feel like I've graduated from Sephora to Blue Mercury. I absolutely recommend this store!
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July 2021 by Tracy Tran
Would rather shop online via website then go into store. Setup and display is great.
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April 2021 by Linda Sellan
I know that Brick & Mortar have been doing it hard and I’ve been trying to shop in my neighborhood to support local businesses. I visited the Maryland location Mar 27 @4pm and it first the shop assistant was friendly and helpful with the Trish McEvoy line. I finished selecting my palettes. All was going well until another customer came in and asked them if they needed help. They did she excused herself and then proceeded to help them leaving me hanging. I was about to purchase ~$300 worth of product. I approached her and said if she was busy I would come back. Another associate approached me to assist but had to start from scratch to show him the products I selected. By this time I was put off by the poor service - why would you leave a customer on the middle of a sale? I politely thanked the guy who stepped in but said I would not complete my purchase amd would not return to this store . Very disappointed with my experience and would not recommend folks to shop here.
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March 2021 by Linda S.
I know that Brick & Mortar have been doing it hard and I've been trying to shop in my neighborhood to support local businesses. I visited the Maryland location Mar 27 @4pm and it first the shop assistant was friendly and helpful with the Trish McEvoy line. I finished selecting my palettes. All was going well until another customer came in and asked them if they needed help. They did she excused herself and then proceeded to help them leaving me hanging. I was about to purchase ~$300 worth of product. I approached her and said if she was busy I would come back. Another associate approached me to assist but had to start from scratch to show him the products I selected. By this time I was put off by the poor service - why would you leave a customer on the middle of a sale? I politely thanked the guy who stepped in but said I would not complete my purchase amd would not return to this store . Very disappointed with my experience and would not recommend folks to shop here.
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March 2021 by Michelle alexis
There were items that said sold out online that they had in the store which was really great for me. The employees were very friendly and helpful and got me exactly what I was looking for. Love the extra goodies they put in the bag to sample too. They brought my items out to me curbside and it was a very easy exchange. I will definitely be shopping here more often! Thank you!
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January 2021 by wayne stombaugh
Staff are very knoledgable professional
