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February 2024 by Aminaa Mariee
they act like they cant never answer the phone the purpose of it just for yall not to answer !
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February 2024 by Patrick Johnson
George and his staff showed me the best service. He really made my Boost experience and my new phone a joy. I will be referring his store to my trucker friends.
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May 2023 by James Berry
The sales clerk was very polite and answered all our questions. She told us it was her second week there but we didn’t believe her. She is excellent and I’m only doing business with her from here on out. Kudos to Sheba she has the best personality.
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December 2022 by Aja Montgomery
Husband & I went to get a new phone two days ago. The manager, Mya was there and was a tremendous help. By far the best customer service I've had in a long time. She was honest, informative, and knowledgeable on her inventory. We were a little apprehensive due to consistent terrible service at different location. She took note, and took it upon herself to pass the message along to the "higher-ups".
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February 2022 by Vicki Hutchens
Excellent helpful to me and My Grandsons
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December 2021 by Donetta Mills
Great customer service!! Brandi thank you
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October 2021 by donald taylor
ms brandy was great! after having my phone for 5 years she talked me into getting a new phone. i really didnt want to because my wife pictures.but she insured she can help get them back and she did! went in to pay a bill and walked out with a new phone. now thats what you call outstanding customer service. but i wont go back because she might talk me into buying something else. thank you brandy if you see this.
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August 2021 by Peaches John
Brittany was amazin!! She up sales a lil bit But I get it she gotta eat to she was very open and honest about da diff phones. Shes hella funny and kept all da ppl in da store laughin. I need a job here
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August 2021 by Barry Bryant
I came in hoping to get a iPhone XR. She didn’t have any in stock but she got me a iPhone 12 for a great price. She told me all the pros and cons. I forgot shawty name, but she was great. Her customer service was great. She hooked me up with insurance for my phone. Even got me a WiFi box with FREE service. I stay all the way in Fenton but this boost mobile just became my home store!! I love her. And it helps that she’s eye candy too! I gotta get shawty name next time I go in!
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June 2021 by Tiay Dandridge
Staff was rude didn't greet customers at the door when asked what I wanted she huffed and puffed and still didn't move or say anything the store has nothing in it it's not decorated has no phones. I ended up leaving and going to another store.
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March 2021 by Eric Baker
Good customer service
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January 2021 by Mark Rinehart
Workers at this store aint very friendly. I wouldn't buy from that store but i went to another boost and had good service and got me a new phone.
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December 2020 by kristal gomiller
Awesome service
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August 2020 by Kayla J.
Went into the store to add 2 lines to my family plan. After a couple days I realized that I can't use the phones in my home or in my neighborhood. I go back into the store and the young guy did all but shoo me away. He said that as long as the phone works in the store it will not be considered defective and I can't return them. Wouldn't not working in the most needed place defective? So he said the service is trash and went on to say that Boost was now on the same network as Metro PCS (which don't work at my home eighborhood either). I googled that and found that it was Fact. I was so angry because I feel cheated as a customer. The new service plus the new phones are garbage. We currently have 3 phones that work fine but I was told they were still on an old network. This looks like it's going to be my last month with Boost Mobile.
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May 2020 by Matthew Morganfield
Horrible customer service. The guy that "helped" me was unmistakably high as space. Seemed more into drinking his water than helping me. Besides moving as slow as molasses he talked so slow and low toned that I could barely understand what he said. Then after all that he sold me a charger cable that he said would work on my phone. When I got home and found it didn't work I went back the next day just to here him say "No..... Refunds......" So basically I got swindled out of hard earned money. Will never go there again.