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February 2024 by John Zurbriggen
Great staff, easy transaction, glad to be back home at boost ?
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December 2023 by Ann
That boost Mobile was the worst one I've ever been to I was rushed out and was told I had to have identification and I've been paying with auto pay for the past 6 years and I gave the lady working a $20 tip to transfer everything over from phone to phone and she said it was time for her to get off and she had to leave but should be in the next day which she wasn't
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August 2023 by Stephanie Mason
Back in May, one of the workers call himself helping me transfer my phone service from a different phone company as well as, activating my new phone. But after that happen, I couldn't make or receive any phone calls but was able to text message and use the data. When I took it back to them, another guy only put another Sims card into the phone but that didn't work either. As a result, I had to a switch to a different phone company and get a new phone number which I was not intended to do.
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August 2023 by Panto
Nice people here not like the other Boost mobiles, very helpful. Thank you!
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May 2023 by Christina
I had to update do not go hear this the worst boost Mobile my family and had the worst experience here STAY AWAY TRUST ME
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May 2023 by Chris Spencer
Don't waste your time because I got a Moto G Stylus 5G and I can't get calls and the guy who refuses to give me his name and I can't get a working phone so instead of helping you said go to another carrier
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April 2023 by John Brumit
Have a huge problem with phone and the girl working there best great.
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March 2023 by Alyssa Akash
The gentleman working today 3/18/23 11 am was absolutely amazing. Boost almost lost me as a customer from the Fenton location. He was fast, efficient and very helpful. Worth giving other locations a chance even if there is bad service in Fenton. He was amazing !!!! He deserves a raise! ?
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October 2022 by Sharon Green
Alicia was very much into making sure everything was just right when we bought our granddaughter a phone she was very people pleaser type person,which not a lot of them these days
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October 2022 by Samantha Herat
New guy didn't know ANYTHING about ANYTHING! He doesn't even have an account set up yet! But yet left on his own to sell new phones.
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September 2022 by David Tyson
Alicia was great helped with my issue at consumer cellular and setup my new phone. Thank you so much Alicia.
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August 2022 by Rod Lincoln
Alicia...... the most helpfull and courteous rep that we have ever dealt with, this young lady is so concerned with making sure that you phone is working properly and you are satisfied with the service that she acually gave my wife her personal contact info , so that if she had any more problems with her phone that she would try to take care of it on her own time after buisness hours. In a day where customer service is almost non-existent it was refreshing to work with Alicia. She exemplifies customer service, if the company would follow her lead they could be the number one carrier out there.
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July 2022 by Tom Kessler
Roger was the best. He helped me fix a problem that was not part of his job. Give the man a raise!
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April 2022 by James McClellan
Sat in store and watched 3 members help one person.. Got out and left to wallyworld and found better and was helped instantly..
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March 2022 by Bobbie Jiles
I would complain about the service at this location but it was nonexistent. Lol. Myself and 2 other people walked in at 7pm knowing the store closed at 8pm. The rep was helping a young couple, which is perfectly fine so we sat down and waited. The rep never acknowledged us. Two other customers came in over the next 50 minutes and waited and ended up leaving as she never spoke to them either. At 7:55 the young couple left and I ordered my Uber. Finally, at 8pm ,the rep asked if we just wanted to pay a bill or something. I answered no,and that the 2 people I was with had planned on buying 2 phones after reviewing them online but my Uber was 2 minutes away. She shrugged and turned to talk to her 2 kids who had been seated behind the display case,waiting for her to get off work. The store is in serious disrepair, like a Pop up Halloween store. There are only a handful of phones on display and none are functional. I'm just going to try the Bayless location tomorrow and hope it's a better experience
