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December 2023 by Holli Gomes
Selection kinda sucks and prices are ridiculous
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August 2023 by Chelsea Tyus
Friendly staff and cute products!
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July 2023 by Morgan Carpenter
Beautiful store, employees were nice and the boots expensive but will be worth it.
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July 2023 by Morgi Carpenter
Beautiful store, employees were nice and the boots expensive but will be worth it.
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May 2023 by Deathbang
Spent an hour with the GF here, in that time she swiped my socks, left me sitting there bare foot so she could try on boots. She found a pair she really liked. Very entertaining. But good lord the prices are disgusting.
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May 2023 by Christopher Gamblin
Another over priced boot store with no customer service. They have a small selection of really nothing. Just the same boot over and over again.
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April 2023 by Michael Leach
Great selection of boots, hats, and apparel.Friendly staff and helpful.
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April 2023 by Mike Talbott
Horrible, I will never do business with them ever. Called ahead, asked about a specific boot and size, was told we have it. Drove there and a young lady walked me to the area that the boot was. We didn’t see my size that I called in and checked if they had. I swear to you, the girl said let me go check and I’ll be right back.. 45 minutes later while waiting for her to return, I started to walk out. Guess who I seen putting ear rings or something on a display by the register… with no thought of a question mark on her face after I said I’d been waiting for you to return back there about the boots.. no joke, never again. You won’t make sales operating this way. Where’s the accountability, intellect
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April 2023 by Matthew Koeman
Place was great, an older gentleman sized me up for a hat and was super helpful and professional. Would definitely visit again.
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April 2023 by THERESA SHARER
Chuck was AWESOME!!! We will be back because of how he treated us,can't get any better customer service anywhere!Thanks Chuck!!!
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March 2023 by Paul Cory
Super helpful and patient staff, although their shelving system is kind of a nightmare. But that's where the helpful and patient staff comes in clutch.
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March 2023 by Zach
I noticed that the store has a respectable collection of boots, although it would enhance the presentation if some of them were stored in boxes. Additionally, I observed that a few pairs had scratches and missing paint.Furthermore, while I appreciate the willingness of the workers to assist me, I found it challenging to browse for items when I was approached repeatedly within a short span of time. I would suggest that employees offer their assistance but respect customers' privacy when they decline help.
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March 2023 by Linda Luec
Stopped at this St Louis MO boot barn while on a trip Friday March 10th 2023 11am, my cowboy hubby desperately needed new boots. Nobody in the store, 2 employees at front desk.No acknowledgment whatsoever, not a hi, a smile, NOTHING. I found a top I liked on clearance rack, while hubby was looking for boots, the top didn't have a tag a so i go up to register, ask to scan for accurate price, she tells me, nope, not on sale & hands it back to me. Oh ok, i walk away. Hubby tried on boots, still nobody came around. I've been in customer service all my life in different capacities and just tired to death of people who can't bother to to at the very least acknowledge my existence while I'm trying to spend a bunch of money. We left. I'll go back to Amazon. My Amazon driver is great!Also tasske down the HUGE sign that says 20% off select boots when there is NOTHING actually on sale!!!!
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February 2023 by Tara M.
Please update your hours. Everything shows the store opens at 11 on Sunday. Made a 40+ mile trek and upon arrival the hours on the door show noon.
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January 2023 by Kathy Chandler
First off, it smells wonderful as soon as you step in the door. They have a very nice selection of clothes, including work clothes that you can't find anywhere else. The customer service was excellent.