Build-A-Bear Workshop St. Louis is home to the FIRST Build-A-Bear, a place where customers can create a unique plush toy. The experience involves picking out a bear, having it stuffed, and adding custom features like outfits, sounds, scents, and even a recorded voice message for a special touch. The store is also a venue for PAWsome parties, which include a customized furry friend and a Special Heart ceremony. Reviews consistently highlight amazing and above-and-beyond customer service. Staff members are described as very understanding, supportive, caring, and kind. They provide great, hands-on help with the entire process, from picking the bear and its attire to the stuffing ceremony. Employees have been noted for creating a safe space, offering comfort during difficult personal moments, and going out of their way to assist customers, including with technical support after purchase. The location is praised for its caring gestures and is recommended as a great company.
Expensive but worth the memories with my grandchildren.
May 2026
I had the pleasure of being greeted by Destiny and she was a doll throughout the entire process. She was pleasant, reassuring and a breath of fresh air! This was my first ever purchase at build a bear and Destiny has already made me go back to get more clothes and that wonderful experience.
May 2026
These girls were amazing and so incredibly kind. Laynah and Diana made my family's experience so fun and enjoyable. We will be coming back again 💕💕
