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February 2024 by victor crain
Trying to bring some 109-year-old celluloid pinbacks to their original format, I needed the pin part that inserts into the back. Brick City Button Makers was the only source I found that offered pins that were very close to the originals I was looking for; the price was good too. However, when I received the wrong items, I had to contact them with the problem. I can't tell you how impressed I was with how they handled it. They responded to my "problem" message within a couple of hours, asking me to send a picture of what I had received. Then, I was included on their correction order message, which was sent within a few hours of their having received my picture. End results: I actually got the correction package faster than I received the first package. I highly recommend this company!
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July 2023 by Randy Jenkins
Had a question about my order and they actually answered when I called. Also the button machine I ordered works great! I would definitely recommend!
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December 2022 by Scott Smith
Don't buy button making supplies from this company. I contacted the owner first thing this week with an urgent need for supplies due to another supplier being backordered. She told me they were in stock and could ship ASAP. Two days later, "oops no I don't really have them and can get some for you elsewhere in several more days, and I won't expedite it because I don't want to spend the money." Being a customer of 10 years is zero value to ButtonMakers, I guess. Turns out they just upcharge and dropship from the manufacturer, Tecre. I'm just going to order direct from them in the future. You should too.
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November 2022 by Scott S.
Don't buy button making supplies from this company. I contacted the owner first thing this week with an urgent need for supplies due to another supplier being backordered. She told me they were in stock and could ship ASAP. Two days later, "oops no I don't really have them and can get some for you elsewhere in several more days, and I won't expedite it because I don't want to spend the money." Being a customer of 10 years is zero value to ButtonMakers, I guess. Turns out they just upcharge and dropship from the manufacturer, tecre. I'm just going to order direct from them in the future. You should too.
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August 2021 by Wyndi DeSouza
Literally the most kind and helpful people ever!1. I bring a cheap button maker in and they patiently work with it to show me what I need for it to function.2. I end up renting a button making machine from them and they walk me step by step on how to use it.3. I end up having to redo the buttons the day after I returned the machine and they were still patient and friendly towards me when I called back!They definitely care about their craft and the people they service, Highly recommend them for any of your button making needs!
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June 2021 by Don Davis
Big, BIG thanks to Rebecca and Nicholas for the great work they did on my memorial buttons. I was able to order 4 different kinds of buttons and Rebecca did a great job on the layout.
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March 2021 by Jeanne Talbot
I absolutely love
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January 2021 by Heidi Hughes
Absolutely outstanding customer service!!! I look forward to doing more business with Rebecca in the future.
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February 2020 by Emily Hood
I’ve ordered buttons from ButtonMakers several times over the past few years. The service has always been phenomenal, and the quality and price are both tough to beat. They’re a valuable local business and I’d highly recommend their products and services!
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February 2020 by Dana Riggs
Wonderful place and fast service! I needed a small amount of buttons immediately and they got it done in no time!
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February 2020 by Terri Vogt Becker
I LOVE supporting women owned businesses. A+ customer service, quick response time and heavy duty, quality machines. Highly recommend.
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November 2019 by Tia Adkins
I loved this place,it was exactly what I expected it to be a show room where I could look at machinery for making buttons. I need to touch things in order to understand them and the customer service person named Rebecca was absolutely so pleasant and so helpful showed me everything I needed to know and I was able to make a reservation to do what I needed to do and rent a button making machine. It was fantastic.
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September 2019 by S Jewell S McGhee
Awesome! Love the atmosphere and attitude of the place. Great buttons and prices. Definitely would recommend and come back
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August 2019 by Justine Collum
I've ordered buttons for Pride three years in a row and always been happy. Their website is easy to use to upload my own designs. My orders are on time and high quality. Out of about 1500 buttons ordered I've found ONE that wasn't perfect. Friendly staff. Woman owned and I believe union.
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March 2019 by Karol Cockrell
Service is always excellent each time I needed buttons made for special occasions.
