Central Bank is a local financial institution that has received positive reviews from its customers. Mrs. Tenoria, Ms. Lanita, Sharon Johnson, and Nadia have all been praised for their exceptional customer service and willingness to go the extra mile to assist customers. Customers have described the staff as "very nice," "helpful," "pleasant," and "patient." One customer even went out of their way to drive past other locations just to work with Ms. Lanita, stating that her customer service is "second to none." Another customer, Sharon Johnson, was incredibly responsive and efficient during a refinancing process, even when other lenders were not interested in helping. This customer's ability to refinance has helped them stay in their home, and they are grateful for Sharon's efforts. The overall atmosphere at Central Bank's locations is described as welcoming, with customers being greeted as soon as they walk through the door. Nadia, in particular, has been praised for her patience and helpfulness. One customer, who had a negative experience with another banking institution, found a warm and inclusive environment at Central Bank. They were impressed by the staff's professionalism, respect, and dedication to providing excellent customer service, even during challenging times.
Great customer service and great friendly environment
May 2026
Yes this is lee Wade I am a member of Central Bank and I have had some of the greatest experience with some of your teller most of your tellers (Lanita especially ) and I have been really pleased in the information that they share with me and I will always come back here and it should be rated at number 10!!
May 2026
Loved Ms. Tonya Poynter, she was an amazing person that helped me and my mother smoothly. Greatly appreciated her and will come back for her!
