Central Bank is a privately held community banking company with a large network of branches and ATMs. Reviews consistently highlight excellent and amazing experiences with its staff, who are described as nice, gracious, helpful, informative, kind, and patient. Specific praise notes how employees thoroughly address questions and concerns, help customers with transactions and new cards, and ensure they feel taken care of and happy. The service is noted as fast and adequate, with customers feeling immediately greeted and assisted. Multiple reviewers state they would highly recommend the bank and its team, with one calling the overall experience a 10/10.
We leased a Jeep through Central Bank. Worst experience ever. They don’t give payout letters to buy your lease. They also mixed up out property tax years so we ended up paying the wrong amount. Will never bank with them again.
April 2024
I needed to transfer my account from another bank and establish a new account here. Meagan B. a was extremely helpful and understanding through the entire process.
March 2024
I visited this bank and was helped by someone named Jacob. He was very kind and was quick with my request!