CNB St. Louis Bank, formerly known as Citizens National Bank of Greater St. Louis, is a long-standing, independently owned community bank established in 1915. As one of Missouri's oldest banks, it prides itself on being locally owned and deeply connected to the communities it serves. The bank emphasizes personal service, positive experiences, and convenient accessibility for its customers. Recently rebranded in 2020, CNB continues to modernize while maintaining its core values.
Customers appreciate the friendly and helpful staff at various locations. Several reviewers highlight the excellent service provided by tellers and personal bankers, such as Chelsea and Cyndi, who are known for their efficiency, good humor, and professionalism. The bank's staff are described as responsive and thorough, making banking easy and stress-free. Customers also value CNB’s support during personal and family matters, including estate and trust disbursements, with staff members going above and beyond to assist.
Businesses also find CNB a reliable partner, noting its competitive loan rates and attentive service. The bank has been a consistent and trusted institution for many families and companies over decades, offering a neighborhood feel that is rare among larger banks. Overall, CNB St. Louis Bank is seen as a community-focused bank dedicated to providing friendly, accessible, and professional banking experiences.
My lender Chris Giles was amazing. From the first time we talked I felt I was being guided through a complicated process by a more than competent partner. Through a combination of federal programs, he wrangled a sweetheart deal and I got a home I’m proud of. Five stars and a wholehearted thank you to the CNB STL team!
May 2026
Chelsea Taylor at the Maplewood branch was absolutely instrumental in helping us resolve an issue with our father’s account. She provided the steps and information we needed to gather to resolve the situation. She was professional and very knowledgeable. She is an asset to the bank and provides exceptional customer... read full comment
March 2026
The process was very organized and well planned. Everybody was very knowledgeable and hospitable.
