Commerce Bank is a financial institution that provides various banking services to its customers. While the experiences of customers can vary, the bank generally strives to offer friendly and helpful service. One customer had a mixed experience, where a female manager was perceived as rude and potentially discriminatory towards the customer, who was Asian. However, another employee, Joseph, was praised for his understanding, patience, and willingness to assist the customer, even offering to translate information to help the customer better understand the account-opening process. Another customer, Willie, a banker at the same location, was commended for quickly and efficiently resolving issues with a business account. Additionally, a third customer reported a positive experience, stating that the staff was friendly and helpful in addressing their banking needs. Despite some staffing challenges, the bank is described as providing good service and having multiple locations for customers to utilize. Overall, the reviews suggest that Commerce Bank aims to serve its customers well, though individual experiences may vary.
Great bank! I'm very pleased with the overall services I've received from commerce bank. Their representatives show great transparency with everything you should expect when opening an account. I haven't encountered any unexpected fee's.
March 2026
Best Missouri bank ever, been doing business with them for 27 years now. Customer service is always spot on and helpful with any issues. Renowned to Missouri only to my knowledge.
January 2026
Service with a smile every time I have to go into the bank or use the drive thru. I never feel rushed…I especially appreciate that since I’m a senior citizen.
