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January 2025 by abraham ross
Do not buy a phone from cricket for new customers they charge and activation fee for old customers they charge upgrade fee
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May 2024 by Zy’Monica Zy’Monica
Was the most nasty experience there was one employee was on her phone ?the new employee didn't know anything and the employee that was on the phone with headphones on was not interested in helping the untrained new employee I was there to buy a IPhone 12pro and to switch from tmobile but yet they unexperience costumers services was MFUCKING HORRIBLE I LEFT HURT AND DISRESPECTED AND DISAPPOINTED AND NOW I GITVTO GO ANOTHER MONTH WITH TMOBILE
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January 2024 by Yolanda M.
Has great customer service and the employees go above and beyond to help you get the best plan as well as help with any technical issues
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August 2023 by NVCSRFB Johnson
Out Of business...
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June 2023 by David Buck
Great place
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June 2023 by Marie Wise
Really helpful young ladies
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June 2023 by Aisha Haywood
Very helpful team
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June 2023 by Mamie Kennedy
Alisha was great help
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June 2023 by George Lacy
Ashyia and her team was awesome
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June 2023 by CryStyles By Stylz Wilson
New phones ok n dude was nice
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November 2022 by Scarlet Griffin
Very nice girls who work there, set up my new phone for me
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November 2022 by Lewis Jones
Jay and Ashyia was great. Go see them for your new phone
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September 2022 by SPINE SHINE GODDESS
I don’t know who on Cricket’s top tier rung needs to hear this, BUT Cortez is the truth! Ok, so I am currently in Belize, Central America and have had the most stressful time trying to find the right international plan with Verizon. Now, my mother who is a senior and a Cricket customer has just learned to text, so informing her about a new option to communicate using WhatsApp was totally out of the question! I mean, I begged and pleaded. We spent $300 on phone usage my first month in Belize using Travel passes. I even had one of my friends reach out to her and still: No Can Do! Then, just the other day, she walked into the Cricket store on Union and met CORTEZ (I hope the spelling is correct)! If you only knew how happy and relieved I was to discover that she had finally signed up for WhatsApp! I mean, I actually still can’t believe it. If you knew my mother, you would understand why. If I didn’t know any better, I would think she’s in some kind of witness protection program or something! SHE DOES NOT DO OR TRUST TECHNOLOGY LIKE THAT! Cortez took his time with her. He was professional and caring. He is obviously a miracle worker too, because that is exact what it took to get my mother to get on WhatsApp! Lol! I now can enjoy the rest of my time in Belize knowing she is just a text or phone call away without spending more on phone bills than I do on my monthly rent here (no cap)! I just want you all to know that you have a keeper!!! Especially in this hiring market so you better treat him right before another employer sweeps him off his feet! Lol THANK YOU CORTEZ! You really did do the impossible and I am so grateful! Ms. Irene (My mom) and I both greatly appreciate you going over and beyond your employee duties! ?????????????????? ~Sandra
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June 2022 by Raymond De Leon
The young lady was very nice being that we were coming from Texas with a problem.
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June 2022 by Victor's Daughter
Otis helped me out so much thank you
