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March 2025 by N Koenig
The workers there know what they are doing, but, the wait can be long
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February 2025 by Sylphise Philogene
The best DMV. Download the
QLess - Queuing Software app
It will tell you how long the wait will be.
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February 2025 by Kevin C
No greeting or friendliness, just "what do you got?" when i walked up. But they are short staffed and they got me out *fast* and that's what I *really* needed most. The 3 people seemed to be working efficiently and I'd take the speed over the pleasantries any day, but I work with the public, so i notice these things right away. With all the signs stating what you *cant* do while waiting there, I imagine they've been dealing with some extra irate people lately, which would explain the somber mood. Hopefully they can hire more staff to help them.
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February 2025 by Hayden Feuerborn
I went in to get a real id and received my temporary. The next day I realized they spelled my name incorrectly on my temporary, I went back to get it corrected and was told that I need to wait for my id to be delivered in the mail (which takes up to 30 days), then come back and I would still have to pay for another id even though this was not my mistake… a true waste of time and money.
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February 2025 by Terri Schoenlaub
When you log in, you are told if there is a long line and if so, that you can leave and they will let you know when to head back. I wish the girl doing the "pre-check" on the DL renewals had known that because she told me I was kicked out of the system for not being there when she called my name. Fortunately that was not true but she was incredibly rude. Also, if you are pay your bills online and need a mailed document for the Real ID they don't accept photocopies of your downloaded bills.
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February 2025 by Lakeesha Mckinney
Not a good place to go. They lie about calling your name and management isn't very pleasant.
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February 2025 by Ethan May
So, so, so, so much better than the Affton location. Use the app! You still need to wait, but it makes everything so much easier.
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January 2025 by Paul Breuer
People are being processed a lot quicker here than in the Affton office. Thank goodness.
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January 2025 by Jeff Gerth
Didn't take long and staff is great.
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January 2025 by Rick Grucza
Friendly and helpful staff. Easy parking. Uses Qless app. What's not to like?
Some of the earlier reviews noted that they stopped using Qless, but it is back online now and makes it incredibly easy.
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January 2025 by lisa shoop
Worst DMV I have ever been too…. Will never return and thats so sad because I live in Maplewood! I had 2 separate workers that were incompetent and sent me out.. So I went to another branch with same docs and was in and out no issues!!
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January 2025 by Evan Hess
"Here at the dmv we don't actually give a shit about you. We have no desire to actually help you do anything but get out of our lines so we can go home. We actually all laugh at how long you idiots sit in our building only to go home empty handed"
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December 2024 by Toshiaki Kanai
When I visited here in 2023, I was so disappointed due to their slow processes and a rude employee. It was obvious that they needed more employees.
I visited here today and realized that they have significantly improved their services. The process is fast, and they have an online booking system, which is very efficient.
I was so impressed and really like this place now.
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December 2024 by Flynn
I wish I'd gotten the name of the rep who helped me this morning! I needed a replacement license. I made sure to have my stuff ready, but she was able to tell me exactly what I'd need to get a Real ID and was just very pleasant to work with. The office was a bit crowded but the employees were keeping the lines moving so I was still in and out in under half an hour. 👍 I'm glad I drove the 2 miles extra to use this location after comparing reviews of other nearby locations.
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December 2024 by Yuri
Great customer service! Fast and efficient!
The employees there really nice people.
